What are the responsibilities and job description for the Field Engineer position at Natural Gas Solutions North America LLC?
Job Title: Field Engineer (Rotary Gas Meters & Electronic Index)
Location: Houston, TX
Schedule: On-Site
Full-Time: Yes
Reports to: Value Stream Manager-Electronics
Role Summary/Purpose:
We are seeking a Field Service Engineer to join our team, specializing in advanced gas measurement systems. This role combines hands-on field service with engineering-level troubleshooting and optimization. The ideal candidate will hold a Bachelor’s degree in Engineering (or equivalent experience) and possess deep expertise in rotary gas meters and electronic volume correctors. Candidate will serve as a technical authority for installation, calibration, and performance assurance, while collaborating with design and product teams to drive continuous improvement.
Responsibilities:
- Lead installation, commissioning, and calibration of rotary gas meters and electronic volume correctors at customer sites.
- Diagnose and resolve complex technical issues, including firmware updates, sensor replacements, and communication module troubleshooting.
- Perform advanced field audits and compliance checks to ensure accuracy and adherence to AGA/ANSI standards.
- Provide engineering-level support and training to customers and internal teams on system operation and data interpretation.
- Collaborate with product engineering teams to feedback field insights for design improvements and new feature development.
- Develop and maintain technical documentation, including service reports and best-practice guidelines.
- Support integration with SCADA systems and telemetry, ensuring reliable remote data acquisition.
- Champion safety and quality standards in all field operations.
Overnight Travel: Occasionally
Requirements & Skills:
- Bachelor’s degree in Electrical, Mechanical, or Instrumentation Engineering (or equivalent technical experience).
- 5 years of experience in gas measurement systems, with strong knowledge of rotary meters and electronic volume correctors.
- Proficiency in diagnostic tools, communication protocols, and software interfaces.
- Strong analytical and problem-solving skills with the ability to work independently in field environments.
- Excellent communication and customer service skills.
- Ability to work independently and manage multiple service calls efficiently.
- Valid driver’s license and willingness to travel extensively, up to 75%.
Preferred Qualifications & Skills:
- Experience with Dresser Measurement Products
- Familiarity with SCADA systems, telemetry, and remote data acquisition.
- Knowledge of regulatory standards (e.g., AGA/ANSI) related to gas metering.
ADA Requirements:
Frequently:
Use hands to handle, control, or feel objects, tools, or controls.
Repeat the same motions.
Bend or twist the body when operating equipment.
Sit for long periods of time.
Able to communicate verbally.
Moderate to occasional:
Lifting (1-50 pounds), walking.
Dresser Utility Solutions is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.