What are the responsibilities and job description for the Account Executive position at Natura?
Account Executive
B2B Client Relationships & Existing Account Growth | Base Salary Uncapped Commission
Natura is looking for a driven account management professional who enjoys building lasting client relationships, uncovering opportunities, and growing business within an existing portfolio. You'll partner with commercial clients to understand their needs and help their spaces evolve through thoughtful plant and décor solutions.
We design, install, and maintain interior and exterior plant programs, living walls, moss walls, and seasonal décor for commercial clients across Texas and Florida. Our work helps businesses create welcoming spaces that reflect their brands and reconnect people with nature.
Our Core Values
People: Place others' needs first and treat everyone with respect.
Ownership: Take responsibility, do it right, and speak up when needed.
Faith: Honor God in all things.
Learning: Stay curious, take initiative, and keep growing.
Quality: Deliver nothing less than the best.
These values guide how we work together and serve our clients.
About the Role
This role focuses exclusively on managing and growing existing client relationships. You'll stay connected with your accounts, understand their changing needs, and identify opportunities for enhancements, additional services, and expansion into other locations within those relationships.
You'll serve as a trusted point of contact, working closely with our service and installation teams to support a positive client experience. Success means retaining clients, strengthening partnerships, and turning account opportunities into revenue.
You don't need a background in plants or interiorscape design. We'll help you build that knowledge through training, practical resources, and guidance as you learn to create solutions for your clients. You do need to be comfortable initiating conversations, recommending additional services, and following through consistently.
What You'll Do
What You'll Bring
Compensation and Benefits
Location and Travel
This role serves existing commercial clients throughout the assigned local market and includes regular travel for client meetings, account visits, and site assessments. We'll review the territory, office attendance, and weekly schedule expectations during the initial screen.
Interview Process
We'll share the role-play format and preparation expectations before the final interview.
If you're ready to build lasting client partnerships and put your initiative and creativity to work growing existing accounts, we'd love to hear from you.
B2B Client Relationships & Existing Account Growth | Base Salary Uncapped Commission
Natura is looking for a driven account management professional who enjoys building lasting client relationships, uncovering opportunities, and growing business within an existing portfolio. You'll partner with commercial clients to understand their needs and help their spaces evolve through thoughtful plant and décor solutions.
We design, install, and maintain interior and exterior plant programs, living walls, moss walls, and seasonal décor for commercial clients across Texas and Florida. Our work helps businesses create welcoming spaces that reflect their brands and reconnect people with nature.
Our Core Values
People: Place others' needs first and treat everyone with respect.
Ownership: Take responsibility, do it right, and speak up when needed.
Faith: Honor God in all things.
Learning: Stay curious, take initiative, and keep growing.
Quality: Deliver nothing less than the best.
These values guide how we work together and serve our clients.
About the Role
This role focuses exclusively on managing and growing existing client relationships. You'll stay connected with your accounts, understand their changing needs, and identify opportunities for enhancements, additional services, and expansion into other locations within those relationships.
You'll serve as a trusted point of contact, working closely with our service and installation teams to support a positive client experience. Success means retaining clients, strengthening partnerships, and turning account opportunities into revenue.
You don't need a background in plants or interiorscape design. We'll help you build that knowledge through training, practical resources, and guidance as you learn to create solutions for your clients. You do need to be comfortable initiating conversations, recommending additional services, and following through consistently.
What You'll Do
- Manage and strengthen relationships with an assigned portfolio of commercial clients
- Maintain regular contact with clients to understand their needs, priorities, and upcoming projects
- Proactively identify opportunities for enhancements, additional services, seasonal décor, and expansion into clients' other locations
- Conduct client meetings and site visits to understand spaces, budgets, and purchasing timelines
- Create designs and proposals using Natura's templates, packages, and internal resources
- Present solutions for plant programs, living walls, moss walls, and seasonal décor
- Negotiate agreements and close additional business within existing accounts
- Partner with service and installation teams to coordinate projects and follow through on client concerns
- Recognize potential retention concerns and work with internal teams to address them
- Maintain accurate client, activity, opportunity, and forecast records in HubSpot
- Meet established client retention, account growth, and revenue goals
What You'll Bring
- Experience in sales or account management, with examples of building relationships and achieving goals
- Strong listening skills and curiosity about clients' needs
- A proactive approach to recognizing opportunities and asking for the business
- Organization and follow-through, with the ability to manage multiple accounts and competing priorities
- Confidence navigating client concerns and having productive conversations
- Interest in creating attractive, functional spaces and learning how to develop client designs
- The ability to collaborate with internal teams and keep clients informed
- Willingness to learn, apply feedback, and practice new skills
- Comfort using technology and maintaining accurate CRM records
- B2B account management experience and familiarity with HubSpot are preferred. We welcome candidates with transferable experience who can demonstrate relationship-building skills, initiative, and a results-driven mindset.
Compensation and Benefits
- Base salary
- Uncapped commission
- Health, dental, and vision benefits
- 401(k) with company match
- PTO and paid holidays
- Mileage reimbursement
- Company-provided technology
Location and Travel
This role serves existing commercial clients throughout the assigned local market and includes regular travel for client meetings, account visits, and site assessments. We'll review the territory, office attendance, and weekly schedule expectations during the initial screen.
Interview Process
- 15-minute initial screen to discuss your background, compensation, and territory expectations
- 30-minute interview focused on your experience, approach to client relationships, and ability to grow existing accounts
- 60-minute final panel interview with our executive team, including a sales role-play
We'll share the role-play format and preparation expectations before the final interview.
If you're ready to build lasting client partnerships and put your initiative and creativity to work growing existing accounts, we'd love to hear from you.