DIRECTOR OF GROWTH AND DEVELOPMENT

Position Summary

A Director of Growth and Development is a senior leadership role that bridges the gap between community outreach and clinical entry. They manage the organization’s marketing and admissions relationships with existing and new referral sources. They create strategic marketing plans, oversee admissions and marketing staff, ensure compliance with healthcare regulations, and analyze market trends to achieve facility revenue goals.

Job Duties and Responsibilities:

• Strategic Planning: Develop and implement outreach strategies to increase awareness and generate referrals from hospitals, clinicians, and community organizations.
• Admissions Oversight: Manage the behavioral health intake team to ensure smooth patient onboarding, including intake, clinical assessment, and bed management.
• Relationship Management: Cultivate professional relationships with referral sources, families, and community partners.
• Quality Management: Ensure admissions procedures comply with ethical standards, HIPAA, and state/federal regulations.
• Data Analysis & Strategy: Analyze market data to refine referral strategies and meet facility census/revenue goals.
• Team Leadership: Oversee hiring, training, and supervise and support admissions and marketing personnel to meet performance standards.
• Performance Management & KPI Development: Establish, monitor, and continuously refine key performance indicators (KPIs) to drive accountability, measure success and align team performance with organizational growth, census, and revenue goals.
• Organizational Collaboration: Partner effectively across all departments including clinical, medical, quality assurance, operations, finance, HR, and executive leadership, to ensure alignment of growth initiatives, support organizational priorities, and foster a cohesive, collaborative culture that advances overall mission and performance.

Other Duties:

• Perform other duties as needed within the scope of position.

Education and Experience

• Minimum of 3–5 years of experience in healthcare business development, marketing, or admissions, preferably in behavioral health.
• Bachelor’s degree in marketing, Human Services field, Business Administration, or a related field.

Skills, Knowledge, and Abilities

• Core interpersonal and communication skills
• Proficiency in CRM tools, electronic medical records (EMR),
• Strong knowledge of HIPPA, Medicare/Medicaid regulations, and behavioral health licensing standards.
• Ability to work independently and collaboratively
• Confidentiality and professionalism expectations
• Comfort presenting to large groups of medical professionals or community leaders.

Work Schedule

• This is a Full-time and on-site position. Some traveling and weekend work days may be required.

Physical Requirements (if applicable)

• To comply with the Rehabilitation Act of 1973’s essential physical, mental, and environmental requirements, employees must be able to successfully perform all functions of their job with minimal supervision.

Benefits