Customer Success Specialist

MAKE AN IMPACT - JOIN US AS A CUSTOMER SUCCESS SPECIALIST!

💬 Looking for a job where you love your team and your day-to-day?
📚 Want to become an expert in a growing industry—without prior experience?

At Natran Green Pest Control, we’re all about team culture, growth, and skill-building. As a Customer Care Representative, you’ll be part of a collaborative and supportive team that pride in solving real issues and making a genuine impact on people. We provide thorough training to ensure you’re not just excellent at your job—you’ll become an expert in problem-solving and delighting customers with skills that can apply anywhere!

We mean it when we say prior experience isn’t required. We’re looking for people who are eager to learn, are a joy to interact with, and love the satisfaction of improving people’s lives. Plus, our eco-friendly approach makes it easy to stand behind the work we do!

WHY JOIN NATRAN?

✅ Supportive Team Environment – Work with a team that has your back, is always willing to help, and isn’t afraid to share a laugh.
✅ No Experience Needed – We provide complete training to set you up for success.
✅ Become an Expert – Learn valuable skills and develop deep industry knowledge.
✅ Problem-Solving is Key – Feel the satisfaction of solving real customer issues over the phone.
✅ Eco-Friendly Mission – Be part of a company whose work makes a positive impact.

WHAT YOU’LL BE DOING:

📞 Customer Support Superstar – Provide a delightful customer experience in every call, email, and text message.
💡 Problem-Solver Extraordinaire – Ask thoughtful questions to troubleshoot and provide effective solutions.
📅 Scheduling Pro – Manage appointments with precision and efficiency.
📑 Detail-Oriented – Maintain thorough and accurate customer records in our CRM.
🔄 Retention Expert – Handle cancellations and explore customer retention strategies.
🤝 Team Player – Work closely with other office teams, technicians, and managers for smooth operations.
🌱 Brand Ambassador – Represent Natran’s mission in every customer interaction.

WHAT WE OFFER:

💰 Competitive Pay & Benefits – Starting at $16/hour, health insurance, PTO, and company-paid holidays.
⌛ Work-Life Balance – Monday through Friday schedule with rotating Saturdays and hybrid work-from-home opportunities.
📈 Career Growth – Advance within Customer Care, then grow into Inside Sales and beyond.
📚 Industry-Leading Training – Gain in-depth knowledge to become a true expert in your field.
🎉 Fun & Supportive Team – Enjoy team appreciation events and an uplifting workplace!

💻 Company-Provided Equipment – We provide all the tools you need to excel in your role.

WHAT WE’RE LOOKING FOR:

🖥 Tech-Savvy – Comfortable with Google Suite, CRM software, and email tools.
🗣 Strong Communicator – Clear, empathetic, and professional in every interaction.
🤔 Problem-Solver – Quick thinker who thrives under pressure.
💖 Customer-Focused – Passionate about delivering top-tier, delightful customer service.
📅 Detail-Oriented – Able to multitask while keeping records accurate.
⏳ Reliable & Punctual – Consistently available for scheduled shifts (including some Saturdays).

READY TO START YOUR CAREER? APPLY TODAY!

If you’re excited to join a team that values growth, learning, and teamwork, we’d love to hear from you! Apply now and start your journey with Natran Green Pest Control.

💚 Join us in building a career you love—while making a difference! 💚

Want to speed up the interview process? Click THIS LINK to complete our Culture Index survey.