What are the responsibilities and job description for the Principal Technician (Cyber Security) position at NATO Communications and Information Agency (NCI Agency)?
Primary Location
United States of America-Norfolk
NATO Body
NATO Communications and Information Agency (NCIA)
Schedule
Full-time
Application Deadline
24-Dec-2025, 10:59:00 PM
Salary (Pay Basis)
6,747.69
Grade
NATO Grade G12
Who we are:
For more than 70 years, NATO’s mission has been to preserve peace and security in the Alliance for nearly one billion citizens. The NATO Communications and Information Agency (NCI Agency) and its predecessors have worked tirelessly in providing the means that enable the connectedness and togetherness that keep our Alliance strong. We are the NCI Agency, a team of 3000 civilian and military staff in 29 locations throughout Europe, North America and Asia.
Our technology and cyber experts allow NATO to conduct critical operations, protect NATO’s airspace, make data-driven decisions, defend against cyber-attacks, secure NATO networks and maintain superiority in space. This is all possible because of our greatest force, our people. In order to keep this edge we aim to hire, train and retain the very best staff.
Our staff members represent both the diversity and unity of our Alliance. When you join the NCI Agency, you will be part of an organization where you can contribute authentically to the mission and purpose of NATO and help us keep our technological edge.
About the job:
Based in Norfolk, VA, you will join the Agency as we embark on a journey to transform our IT services to support NATO’s Digital Endeavour. You will join NCIA CIS Support Unit (CSU) Norfolk (USA) which is responsible to manage, deliver and maintain assigned Communications and Information Systems (CIS) products and services for Agency customers during peacetime, crisis and war throughout its assigned AOR and as otherwise directed. As the local service provider and Service Management Authority for SACT and JFCNF it supports the NCIA in delivering secure, reliable end-to-end services under the Enterprise Service Delivery Model (ESDM).
We are looking for a driven and enthusiastic Principal Technician (Cyber Security) who will take on the following roles and responsibilities:
About you:
The valuable knowledge and experience that you bring to this role are:
The NCI Agency prides itself on being an equal opportunity employer. We are committed to fostering an inclusive environment of mutual respect and value uniqueness and differences in gender, gender identity, race, ethnic or cultural origin, age, religion, sexual orientation and physical or neurocognitive ability.
Additional details on the conditions of application can be found via the NCI Agency career site.
United States of America-Norfolk
NATO Body
NATO Communications and Information Agency (NCIA)
Schedule
Full-time
Application Deadline
24-Dec-2025, 10:59:00 PM
Salary (Pay Basis)
6,747.69
Grade
NATO Grade G12
Who we are:
For more than 70 years, NATO’s mission has been to preserve peace and security in the Alliance for nearly one billion citizens. The NATO Communications and Information Agency (NCI Agency) and its predecessors have worked tirelessly in providing the means that enable the connectedness and togetherness that keep our Alliance strong. We are the NCI Agency, a team of 3000 civilian and military staff in 29 locations throughout Europe, North America and Asia.
Our technology and cyber experts allow NATO to conduct critical operations, protect NATO’s airspace, make data-driven decisions, defend against cyber-attacks, secure NATO networks and maintain superiority in space. This is all possible because of our greatest force, our people. In order to keep this edge we aim to hire, train and retain the very best staff.
Our staff members represent both the diversity and unity of our Alliance. When you join the NCI Agency, you will be part of an organization where you can contribute authentically to the mission and purpose of NATO and help us keep our technological edge.
About the job:
Based in Norfolk, VA, you will join the Agency as we embark on a journey to transform our IT services to support NATO’s Digital Endeavour. You will join NCIA CIS Support Unit (CSU) Norfolk (USA) which is responsible to manage, deliver and maintain assigned Communications and Information Systems (CIS) products and services for Agency customers during peacetime, crisis and war throughout its assigned AOR and as otherwise directed. As the local service provider and Service Management Authority for SACT and JFCNF it supports the NCIA in delivering secure, reliable end-to-end services under the Enterprise Service Delivery Model (ESDM).
We are looking for a driven and enthusiastic Principal Technician (Cyber Security) who will take on the following roles and responsibilities:
- Leads team of 3-4 Cyber Security and COMSEC personnel through day to day operations
- Responsible as the Cyber Security Principal Technician for the administration of all aspects of Cyber Security activities in coordination with the NATO Cyber Security Center (NCSC), to include, but not limited to, boundary protection management, data loss prevention and enterprise antimalware.
- Schedule, coordinate and facilitate security audits and inspections, manage post inspection actions.
- Supervises monitoring, testing, evaluating computer security systems and the evaluation of Cyber Security aspects of CIS Accreditation.
- Serves as the focal point for planning, implementing and maintaining Cyber Security services for North America national customers as per extant SLAs and other service agreements.
- Plans and as necessary implements Cyber Security services to ad hoc activities in N. America (e.g. exercises, high profile events, operations, etc) in support of Agency SLs, DSO, Strat and other Agency organizational elements as applicable.
- In conjunction with ACT Office of Security, Allied Command Counter Intelligence, NCSC, supervises all CSU Norfolk activities related to Cyber Security incidents within the AOR.
- Can support physical task requirements with the ability to lift up to 25 lbs.
About you:
The valuable knowledge and experience that you bring to this role are:
- Higher vocational training in a relevant discipline with 3 years post-related experience. Or a secondary educational qualification with 5 years post-related experience.
- At least 2 years’ experience with system security, security architecture, network security engineering, security governance, and risk management;
- Detailed knowledge and working experience of security and networking technologies including IPv4, Firewalls, Virtual Private Networks, Proxy Servers, Intrusion Detection and Forensic tools;
- Experience with wireless LAN technologies and endpoint security of mobile devices including laptops, tablets and smartphones;
- Experience with security incident handling, interpretation of Cyber Security audit results;
- Experience conducting risk assessments.
- One of the following: CGRC/CAP or CASP or Cloud or PenTest or Security or GSEC or equivalent certification.
- Fluency in English, both written and spoken
- Genuinely meaningful work as part of the most successful alliance in history;
- 5 year contract with competitive tax-free salary and household and children’s allowances;
- Privileges for expatriate staff including expatriation and education allowances (where appropriate) and additional home leave;
- Excellent private health insurance scheme;
- Generous annual leave of 30 days plus official holidays;
- NATO Pension Scheme;
- Development programs such as professional training, wellbeing, and more
The NCI Agency prides itself on being an equal opportunity employer. We are committed to fostering an inclusive environment of mutual respect and value uniqueness and differences in gender, gender identity, race, ethnic or cultural origin, age, religion, sexual orientation and physical or neurocognitive ability.
Additional details on the conditions of application can be found via the NCI Agency career site.