What are the responsibilities and job description for the Account Manager position at Native Digital?
Job Opening: Full-time in Kansas City
Hybrid work environment (2 days flex; 3 days in-office)
We’re seeking a hyper-organized, personable and detail-oriented account manager to join our growing agency. This role will work closely with our project management team, tracking project timelines and plans, keeping our clients happy and informed, managing priorities and working with our internal team to deliver work that’s on time and exceeds our clients’ expectations.
Role & Responsibility
- Understand the basics of digital and content marketing strategies
- Be the primary face of the agency to your clients, establishing trust and partnership
- Ensure opportunities are given for the full team to be in front of the client to discuss ongoing needs
- Lead the day-to-day client management, including kickoff meetings, status meetings, and timeline reviews
- Participate in internal and client presentations to ensure client objectives are met
- Document internal and external communication, ensuring follow up to the relevant stakeholders
- Review deliverables for accuracy and completion before providing to the client
- Partner with the PM team to ensure all tasks are tracked from one step of completion to the next and moves forward in a timely and approved manner
- Work with the Group Director and other team leads to facilitate scope creation
- Have 1-3 years experience, ideally in an advertising or marketing environment
- Bachelor’s degree, or equivalent experience
- Be excited about being part of a growing, fast-paced company
- Have a ‘can do’ attitude for the different opportunities that will come your way
- Possess a love for attention to detail, multitasking, and being a team player
- Strong communicator and presenter