Health Related Social Needs (HRSN) Coordinator - SS010

Title: Health Related Social Needs (HRSN) Coordinator

Location: River House - NARA NW Administration Bldg - 211 SE Caruthers Portland, OR 97214

Schedule: Onsite, Full-Time, Mon-Fri 8:00am - 4:30pm

Wage Range: $25.00 - $30.45 hourly, Non-Exempt

Department: Social Services

Reports To: HRSN Manager

Work Environment: Fully In-Office Administrative Position

Driving Requirement: Required

If you are a motivated and dedicated Housing Coordinator looking for an opportunity to contribute to an organization making a positive impact, we want to hear from you!

At NARA Northwest, you’ll find a supportive work environment where every team member is valued and respected. Whether you’re passionate about healthcare, behavioral health, education, or social services, there’s a place for you to make a meaningful difference.

Company Mission

The mission of NARA NW is to provide education, physical, mental health services, and substance abuse treatment that is culturally appropriate to American Indians, Alaska Natives, and anyone in need.

At NARA NW, we deliver services and support to Native American and Alaska Native communities, helping individuals lead healthier, more fulfilling lives.

With almost 500 employees across a variety of clinics and programs—including medical and dental care, addiction treatment, housing assistance, and enrichment initiatives NARA NW offers numerous opportunities for growth and advancement, all while making a tangible, positive impact on the lives of others.

Position Overview

The Health-Related Social Needs (HRSN) Coordinator plays a critical role in supporting individuals experiencing housing instability or homelessness by helping them access housing-related benefits, services, and resources. This position serves as the administrative backbone of the HRSN housing program, coordinating referrals, managing documentation, processing invoices, and ensuring timely delivery of housing support services.

The HRSN Coordinator primarily works in an office setting, communicating with participants, landlords, housing providers, care teams, and community organizations. The Coordinator helps facilitate tenancy support services, housing navigation, and benefit administration while maintaining compliance with program requirements and funding guidelines. The Coordinator combines strong housing knowledge with a commitment to improving health outcomes through housing stability and equitable access to services

This role is ideal for someone with a strong housing-services background who understands housing programs, tenancy processes, landlord engagement, and housing-related administrative workflows.

What You Will Do

• Identify individuals eligible for HRSN benefits and services.
• Develop individualized housing support plans in collaboration with participants, care teams, and housing partners.
• Coordinate referrals to housing providers, supportive programs, and community-based organizations using closed loop referral software.
• Provide housing navigation and tenancy support services.
• Manage a weekly caseload provided by the HRSN Manager, and collaborate with other HRSN Coordinators on
• Conduct ongoing follow-up to support housing stability and continuity of care.
• Complete invoicing and documentation for housing-related HRSN services.
• Serve as a liaison between care coordination teams, housing agencies, and community partners.
• Educate participants on housing resources, program expectations, and participant responsibilities.
• Maintain working knowledge of and provide referrals to community services and resources, including Aging and Disability Services, Housing Assistance, Transportation, Food/Shelter Services, and Public Health resources.
• Provide culturally informed support to staff working directly with clients to ensure culturally responsive service delivery.
• Performs other duties as assigned.
  
  

Please note: This is a primarily administrative, office-based role focused on coordination, documentation, and referral management. The position does not involve direct, in-person outreach or face-to-face client services, though it supports staff and partners who provide those services.