Medical Front Desk & Administrative Coordinator

Pay: $20–$23 per hour, based on experience

Job Type: Full-time preferred; part-time applicants considered

Workplace: On-site

Schedule: Flexible scheduling options available

Nationwide Foot & Ankle Care is seeking a dependable, organized, and patient-focused Medical Front Desk & Administrative Coordinator to join our podiatry practice serving Livonia, Royal Oak, and the surrounding Metro Detroit community.

This position plays an important role in supporting our physicians, coordinating patient care, and keeping daily office operations running smoothly.

The ideal candidate is friendly, detail-oriented, and comfortable managing multiple administrative responsibilities in a busy healthcare environment.

If you enjoy helping patients, solving problems, and working with a supportive healthcare team, we encourage you to apply.

• Answer incoming calls, greet patients, and provide professional front desk support.
• Schedule and coordinate in-office appointments and podiatry house calls.
• Verify patient insurance eligibility, coverage, and benefits.
• Obtain, track, and follow up on insurance prior authorizations.
• Coordinate FMLA and disability paperwork for physician review.
• Follow up on outstanding patient balances and assist with billing and collections.
• Communicate with healthcare facilities to obtain missing patient information, insurance details, and required documentation.
• Maintain accurate patient records and administrative information.
• Assist with daily scheduling, patient communication, and general office operations.
• Maintain patient confidentiality and follow established office procedures.

Preferred Experience

• Previous experience in a medical office, healthcare administration, or medical receptionist position.
• Familiarity with insurance eligibility verification and benefits.
• Experience obtaining and managing prior authorizations.
• Knowledge of electronic medical records (EMR/EHR) systems.
• Familiarity with medical billing and patient account follow-up.
• Podiatry experience is a plus, but not required.

Ideal Candidate

• Communicates clearly, professionally, and compassionately.
• Demonstrates strong organizational skills and attention to detail.
• Can manage multiple responsibilities and prioritize effectively.
• Takes initiative and follows tasks through to completion.
• Is dependable, punctual, and comfortable working with patients.
• Works independently while collaborating with physicians and office staff.
• Is comfortable using computers, scheduling systems, and office software.

• Starting pay: $20–$23 per hour, depending on experience.
• Full-time preferred; part-time applicants will also be considered.
• Flexible scheduling options.
• Insurance available after 90 days of employment.
• Potential 401(k) eligibility after one year of employment.
• Opportunity to gain experience in medical administration, patient coordination, and healthcare operations.

Nationwide Foot & Ankle Care is a podiatry practice with offices in Livonia and Royal Oak, Michigan.

Our physicians provide comprehensive foot and ankle care, including treatment for heel pain, sports injuries, diabetic foot concerns, nail conditions, and other podiatric needs. We also coordinate house-call services for qualifying patients. Our practice values compassionate patient care, clear communication, teamwork, and dependable administrative support.

Apply directly through LinkedIn with your résumé and a brief introduction describing your relevant experience.

We welcome applicants with backgrounds in medical reception, patient scheduling, insurance verification, prior authorizations, and healthcare administration.

We look forward to hearing from you!