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Service Helper for Roofing Repairs - Windham County

NATIONS ROOF LLC
Groton, CT Full Time
POSTED ON 11/23/2025
AVAILABLE BEFORE 1/22/2026
  
For project work in Windham County, residency in Windham County is required for on-site projects and hands-on tasks.

At Nations Roof, we’re not just fixing roofs; we’re building trust, ensuring safety, and delivering excellence across the board. With a diverse portfolio of local, regional, and national clients, we’re proud to be a leader in the commercial roofing industry. We’re expanding our team and are on the lookout for a dedicated Service Technician/ Helper to join our dynamic Service Department.

The Role:

As a Service Technician, you’ll play a crucial role in supporting our Service Lead Technician and delivering top-notch service to our clients. Your day will be diverse and fast-paced, involving everything from project work and repairs to inspections and troubleshooting. You’ll also have the opportunity to interface directly with customers, driving a company vehicle to various job sites, and assisting in multiple projects daily. 

Key Responsibilities:

  • Assist the Service Foreman with various project tasks and repair work.
  • Conduct inspections and troubleshoot leaks efficiently.
  • Interface with clients professionally, addressing their concerns and providing exceptional service.
  • Drive a company vehicle to transport tools, materials, and yourself to job sites.
  • Support hands-on project work across multiple projects daily, ensuring high standards and timely completion.
  • Learn to read and understand work orders, manufacturer warranties, and project specifications.
  • Maintain basic computer skills for documentation and communication.
  • Adhere to all safety protocols, including the use of PPE, fall protection, and other necessary precautions.
  • Represent the company and interact with others in an honest, ethical and professional manner at all times

 

Requirements:  

  • At least 18 years of age
  • Experience in commercial roofing or a related field, preferred.
  • Strong troubleshooting skills and a keen eye for detail.
  • Basic computer skills and the ability to learn new software quickly.
  • Ability to read and interpret work orders, manufacturer warranties, and technical specifications.
  • Excellent customer service and communication skills.
  • Reliable, punctual, and capable of managing multiple tasks efficiently.
  • A valid driver’s license and a clean driving record.
  • Ability to travel locally when required 

 

Benefits Include: 

  • Hourly Pay Rate (Knowledge and experience based)
  • Comprehensive benefits package, including health insurance, retirement plan, and more.
  • Steady work year round
  • PTO, after 90 days
  • A supportive and dynamic team environment.
  • Ongoing training and professional development.
  • Paid professional OSHA training and applicable Pro Certifications

 

 

 

The preceding job description has been designed to indicate the general nature and level of work to be performed. It is not meant to be interpreted as a comprehensive inventory of all duties and responsibilities required of employees assigned to this job.

 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   Nations Roof provides equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic.   Our company is a Drug Free Workplace.  

 

No Recruiters.

 

All candidates must be authorized to work in the U.S

 

Salary : $22 - $27

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