What are the responsibilities and job description for the Field Network Installation Technician position at National Wi-Fi?
Field Network Installation Engineer
The ideal candidate will perform technical work with the delivery, installation, setup, and testing of hardware and software. Overnight air travel is required.
Required / Desired Skills:
· Installation of Wireless Access Point and Network Data Racks.
· Network design and management.
· IP Subnetting IPv4 / IPv6
· VLAN Configuration
· Network Cabling Experience
· Copper
· Fiber
· Considerable Electronics installation knowledge/experience.
· Cable management abilities.
· Able to successfully operate in a construction or office environment.
· Troubleshooting for connectivity & network problems
· Previous experience with Mikrotik and Ubiquiti hardware is strongly preferred.
· Must be able to lift 75lbs
· Must be able to climb 12ft ladder.
Duties and Responsibilities:
· Responsible for traveling to remote sites
· Install new equipment and resolve any network connectivity issues
· Configure, test, and update equipment
· Troubleshoot and perform repairs if needed to newly installed hardware and software, using the appropriate troubleshooting procedures
· Carefully analyze problems/issues, if any, securing a successful resolution on a first visit
· Walk customers through the installation
· Train customers on basic functionalities
· Ensure that the highest quality of service is provided to ensure superior customer satisfaction
· Serve as advanced remote telephone support for clients and end-users
Experience: At least TWO years of experience in technical support and installation of network gear is required.
Required education:
· High school or equivalent
Required experience:
· Hardware Installation, technical support, and cabling: 2 years
Required license or certification:
· Driver's License
· You will need a credit card for travel expenses, which will be reimbursed 100% by the company.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
Work Location: In person
Salary : $70,000 - $90,000