What are the responsibilities and job description for the Event Coordinator position at National Veterans Memorial Museum?
Job Title: Events Coordinator
Department: Guest Experience
Reports To: Events and Protocol Manager
Location: Hybrid, 300 West Broad Street, Columbus, OH, 43215
Employment Classification: Full-Time
About NVMM
There’s only one Museum in America that honors ALL Veterans – from all branches of service, and from all eras of our nation’s proud history of military service, both peacetime and wartime. The National Veterans Memorial and Museum (NVMM) is a powerful and personal experience designed to give a voice to every man and woman who answered the call for our country. This is neither a war memorial nor a military museum. The NVMM takes visitors on a narrative journey telling individual stories and shared experiences of Veterans throughout history. Founded on October 27, 2018, the mission and vision of the National Veterans Memorial and Museum is To honor all Veterans, elevate their stories, and amplify the power of service for everyone, everywhere.
Position Overview
The Events Coordinator supports both internal programs and external client events, delivering exceptional experiences that reflect NVMM’s mission and honor Veterans. They develop sales packages, manage event logistics, and collaborate closely with clients, staff, and partners to ensure seamless execution. By supporting revenue goals and community relationships, this role strengthens NVMM’s impact and reach as a gathering place for service and connection.
Essential Job Responsibilities
Qualifications
Required
Work Environment and Physical Requirements
Compensation & Benefits
Full-Time employees are eligible for a comprehensive benefits package designed to support their well-being and that of their family. It includes paid time off, paid holidays, medical/dental/vision insurance, life and disability insurances, retirement savings plans, and an Employee Assistance Program.
EEO Statement
We are proud to be an Equal Opportunity Employer and do not discriminate against any employee or applicant based on actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, and related conditions), gender identity or expression (including transgender and nonbinary status), sexual orientation, marital or familial status, military or veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Department: Guest Experience
Reports To: Events and Protocol Manager
Location: Hybrid, 300 West Broad Street, Columbus, OH, 43215
Employment Classification: Full-Time
There’s only one Museum in America that honors ALL Veterans – from all branches of service, and from all eras of our nation’s proud history of military service, both peacetime and wartime. The National Veterans Memorial and Museum (NVMM) is a powerful and personal experience designed to give a voice to every man and woman who answered the call for our country. This is neither a war memorial nor a military museum. The NVMM takes visitors on a narrative journey telling individual stories and shared experiences of Veterans throughout history. Founded on October 27, 2018, the mission and vision of the National Veterans Memorial and Museum is To honor all Veterans, elevate their stories, and amplify the power of service for everyone, everywhere.
Position Overview
The Events Coordinator supports both internal programs and external client events, delivering exceptional experiences that reflect NVMM’s mission and honor Veterans. They develop sales packages, manage event logistics, and collaborate closely with clients, staff, and partners to ensure seamless execution. By supporting revenue goals and community relationships, this role strengthens NVMM’s impact and reach as a gathering place for service and connection.
Essential Job Responsibilities
- Event Planning, Coordination, and Execution
- Secure, plan, and execute a wide variety of public and private events in alignment with NVMM’s mission.
- Create room layouts using software and coordinate thorough walkthroughs to ensure optimal guest experience. Complete setup, execution, and strike of events utilizing vendors, volunteers, and guest-facing staff to ensure seamless visitor experiences.
- Support coordination of schedules for volunteers, security, and janitorial staff to ensure adequate coverage for events.
- Vendor and Partner Management
- Coordinate contractors and vendors to develop and deliver event packages for clients.
- Support the Events and Sales Manager in vendor relations, including negotiating costs and services, arranging food and beverage, and managing audiovisual equipment needs.
- Build and maintain partnerships with vendors that support NVMM’s mission and help drive event revenue.
- Revenue Growth and Team Development
- Steward current clients to identify opportunities for additional event revenue and repeat bookings.
- Support sales and booking strategy as developed by the Events & Protocol Manager by identifying and developing creative event packages and production concepts for new and existing clients.
- Contribute to setting annual team goals to advance NVMM’s impact and financial sustainability.
Qualifications
Required
- Experienced self-starter that shows strong initiative combined with effective planning and logistical coordination.
- Exemplifies professionalism in all interactions.
- General computer proficiency including Microsoft Office, event software, contracts, and tracking event details.
- Demonstrated strong ability to work independently as well as in partnership with cross-departmental teams.
- Must have a flexible schedule that is able to work evenings, weekends, and occasional holidays to support the diverse calendar of programs and events.
Work Environment and Physical Requirements
- Primarily in an office and museum event setting, with regular interaction with guests, vendors, and community partners.
- Hybrid environment that includes office-based work, event spaces, and occasional outdoor settings.
- Non-standard hours, including nights and weekends, are common.
- Must be able to push/pull/lift up to 50 lbs. on a regular basis.
Compensation & Benefits
Full-Time employees are eligible for a comprehensive benefits package designed to support their well-being and that of their family. It includes paid time off, paid holidays, medical/dental/vision insurance, life and disability insurances, retirement savings plans, and an Employee Assistance Program.
EEO Statement
We are proud to be an Equal Opportunity Employer and do not discriminate against any employee or applicant based on actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, and related conditions), gender identity or expression (including transgender and nonbinary status), sexual orientation, marital or familial status, military or veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws.