Supervisor, Facility Maintenance

Compensation Range:

Hourly: $27.85 - $36.20

Position Summary

The Supervisor, Facility Maintenance provides leadership and oversight for all building operations and maintenance activities to ensure facilities, equipment, and systems are safe, functional, and compliant with regulatory standards. They manage a team of maintenance technicians, assign and prioritize work orders, and ensure timely completion of preventive and corrective maintenance tasks. The Supervisor is responsible for coordinating complex repairs, monitoring building systems performance, and implementing best practices to maximize efficiency and extend asset life cycles. In addition to hands-on technical expertise, the Supervisor requires strong planning and organizational skills to manage budgets, inventory, and vendor relationships. The Supervisor, Facility Maintenance serves as the primary point of contact for contractors and service providers, ensuring quality and compliance with contractual obligations. They also play a key part in emergency response planning, safety training, and continuous improvement initiatives to support a reliable and high-quality environment for students, faculty, and staff.

Essential Functions:

• Executes maintenance and repair work requiring a high level of skill, technical expertise, proper training, and experience in accordance with current industry standards.
• Operates hand and power tools and utilizes diagnostic instruments.
• Performs skilled tasks to support the facilities help request system. Responds to customer requests in a timely manner, maintains records of all job assignments, and their status.
• Responds to emergency calls, including those that occur after hours. Assesses the situation, makes independent decisions on corrective actions and performs work or obtains additional help as needed to correct the problem.
• Creates and maintains adequate maintenance records of all assigned equipment and building systems using hardcopy logs, spreadsheets, and CMMS programs. Enters data, stores both hardcopy and electronic copies of records, inspections, and reports potential equipment problems and safety issues.
• Interfaces directly with internal and external customers at all organizational levels. Communicates clearly in both conversation and writing to project an organized and professional appearance for the Facilities department. Uses e-mail, voice mail, and basic Windows applications, (knowledge of Excel a plus) when needed to facilitate this communication.
• Shares knowledge and acts as a mentor to the facilities team to improve their knowledge and skills. Works as part of the team and is responsible for ensuring all assignments are completed in a timely and professional manner.
• Organizes and helps in the relocation of furniture, equipment, and other materials within local and outlying regions, providing maximum efficiency in the utilization of university resources. Makes minor modifications to improve form, size, and function of equipment and furnishings.
• Performs tenant improvement construction. Identifies and procures needed supplies and equipment, estimates labor and materials, and ensures work is completed in a safe, timely manner, in accordance with all applicable codes.
• Oversees work of outside contractors to ensure quality, safety, and time completion of the specified job.
• Responsible to ensure all facility department areas are maintained clean, orderly, and fully stocked of required parts and supplies
• Provides continuous quality improvement.
• Performs other duties as assigned.
  
  
  

Supervisory Responsibilities:

• Leads, trains, and assists in scheduling Facilities Maintenance staff.
• Assigns work tickets and monitors progress to ensure timely completion.
• Prepares reports on maintenance activities, equipment status, and staff performance.
• Works with vendors/contractors on scheduling work.
• Assists with developing department budget.
  
  
  

Requirements:

Education & Experience:

• High school diploma, required.
• Five (5) years in a leadership role, strongly preferred.
• Ten (10) years of skilled experience in construction and maintenance trades.
  
  
  

Competencies/Technical/Functional Skills:

• Established knowledge of health and safety regulations, applicable codes in areas of construction and maintenance.
• Ability to work cooperatively with varying departments and functions within the University community.
• Demonstrated skill in organizing and completing projects, preparing and maintaining required records, and documentation.
• Computer skills including word processing, spreadsheet, and internet access.
• Ability to accommodate and meet the demands of schedules and timeline requirements.
• Principles and AC and DC electrical circuits with emphasis on building electrical and motor controls.
• Basic plumbing concepts. Ability to find and correct leaks and clogs.
• Basic mechanical skills, using hand and power tools, understanding simple mechanical systems.
• HVAC principles, knowledge of the refrigeration cycle, air distribution, and simple control systems.
• Basic carpentry, painting, and drywall repair skills.
• Working knowledge of building codes, fire codes, and life safety codes.
• Ability to accommodate and meet the demands of schedules and timeline requirements.
• Ability to use hand tools, carpentry tools, drill press, belt sander, table saw, hammer drill, ammeter, voltmeter, ohmmeter, lux meter, and decibel meter.
• Ability to manage maintenance budget and control cost.
• Ability to maintain inventory of tools, equipment, and supplies.
• Schedule and supervise contractors for specialized repairs or projects.
• Prepare reports on maintenance activities, equipment status and staff performance.
• Ability to use Microsoft Word and Excel to prepare reports for the department.
  
  
  

Location: Spectrum and surrounding campuses

Travel: Some travel required

Candidate receiving offers will be offered a salary/pay rate commensurate with experience that vary based on a candidate’s qualifications, skills, and competencies. Absent exceptional circumstances, candidates will be offered a salary within this range for this position. The minimum salary will be offered based on the minimum exemption threshold based on state of residency. Base pay is one component of National University’s total rewards package, as we are dedicated to supporting the needs of the “whole you” with our holistic approach to employee benefits by offering comprehensive well-being benefits for you and your family. For full details about our benefit plan offerings, please visit benefits.nu.edu. For Part-time benefits, please click here.

National University is committed to maintaining a high-quality workforce representative of the populations we serve. National University employs more than 4,500 faculty and staff and serves over 45,000 students. We are united in our mission to meet the global education demands of the 21st Century and are dedicated to creating a supportive academic and work environment that allows students, faculty and staff to develop their interests and talents while experiencing a sense of community. With programs available both online and at our many campus locations, National University is a leader in creating innovative solutions to education and meeting the needs of our student population, including adult learners and working professionals.

National University (NU) is proud to be an equal opportunity employer and does not discriminate against any employee or applicant per applicable federal, state and local laws. At NU, a mix of highly talented, innovative and creative people come together to make the impact of a lifetime for each of our student learners. All qualified applicants will receive equal consideration for employment, education, and admission at National University.