What are the responsibilities and job description for the School Bus Dispatcher position at National Trails?
Description:
- Schedule and coordinate daily bus routes, field trips, and special transportation requests.
- Dispatch school buses and drivers efficiently, ensuring timely service.
- Monitor radio communications and provide real-time support to drivers.
- Respond to emergencies, delays, or route changes with effective problem-solving.
- Maintain accurate records of driver assignments, vehicle inspections, and route modifications.
- Communicate with school administrators, parents, and transportation staff regarding route changes, delays, and concerns.
- Ensure compliance with local, state, and federal transportation regulations.
- Assist in training and onboarding new drivers regarding dispatch procedures.
- 2-3 years of experience within school bus/motor coach dispatching
- High school diploma or GED
- Previous dispatch experience is preferred
- Knowledge of surrounding geographic area to ensure effective and efficient routing. Ability to organize and prioritize time to balance conflicting demands related to customer care and dispatching.
- Ability to communicate effectively with colleagues and customers in fast-paced and/or stressful environment (interpersonal & telephone skills).
- Ability to read and interpret documents and instructions from customers and other team members
- Ability to perform work activities requiring cooperation and instruction
- Ability to function in a fast-paced environment, under substantial pressure
- Ability to work within the appropriate level of independence
- Ability to problem solve
- Ability to operate two-way and emergency radio systems
- Ability to use office machines (fax, scanner, copier, zip drive, telephone system)
- Ability to use Microsoft Office Program and computerized routing software.
- Ability to work independently
- Ability to read road and street maps
- Ability to keep organized and accurate records relating to overall dispatch and routing responsibilities
If interested, please APPLY NOW or give us a call at (248) 353-9510. You can ask for Lauren at EXT. 123
