What are the responsibilities and job description for the Collections Specialist position at National Service Bureau?
Benefits:
Not hiring in the following states: NY, TX, PA, DC, MA, CT, ME, VT, CO, MT, CA, OR, MD
To qualify for the fully remote position, the applicant must be more than 90 miles from any NSB location.
National Service Bureau (NSB) is looking for experienced Collections Specialists to join our team. NSB is a family owned, “People First” company focused on Insurance Subrogation and Accounts Receivable Management. We have grown for the last 35 years to become a leading national agency. We are a team of people who are self-motivated, accountable, and engaged in personal growth.
Collections Specialist Essential Job Functions:
NSB Core Values:
We are excited for you to join us!
To stay up to date on our latest postings we invite you to:
Like us on FaceBook:
https://www.facebook.com/nationalservicebureau/
Follow us on LinkedIn:
https://www.linkedin.com/company/national-service-bureau-inc./mycompany/
Visit our careers page:
https://national-service-bureau.careerplug.com/account
This is a remote position.
- 401(k) matching
- Bonus based on performance
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Guaranteed hourly rate / uncapped commission ($80,000-120,000 OTE)
- Fully Remote
- Paid Vacation, Holidays, and Sick Time
- 401(k) plan employer matching contributions
- Medical, Dental, Vision Insurance with employer contributions
- Monday to Friday schedule
- Company provided EAP (Employee Assistance Program)
Not hiring in the following states: NY, TX, PA, DC, MA, CT, ME, VT, CO, MT, CA, OR, MD
To qualify for the fully remote position, the applicant must be more than 90 miles from any NSB location.
National Service Bureau (NSB) is looking for experienced Collections Specialists to join our team. NSB is a family owned, “People First” company focused on Insurance Subrogation and Accounts Receivable Management. We have grown for the last 35 years to become a leading national agency. We are a team of people who are self-motivated, accountable, and engaged in personal growth.
Collections Specialist Essential Job Functions:
- Communicate via phone with people with all backgrounds and personalities
- Make outbound calls (75 /day)
- Utilize software to note accounts and communicate with insurance companies
- Negotiate and lead conversations to recover the highest balances for our clients
- Communicate with team members to coordinate on accounts
- Document accounts with proper notes to ensure quick communication
- Adhere to company policies and procedures
- Meet the collector target metrics
- At least 4 years of collections experience
- Secure home office consisting of:
- Dedicated high-speed Internet (Cable, DSL, Fiber) with access via a hardwired connection (not wi-fi)
- Internet speed required to be at 100 Mbps down, 10 Mbps up, and Latency of 100 ms or below
- Please note that T-Mobile Home 5G Internet is not supported for our remote work environment due to performance and reliability concerns.
- Dedicated space where others cannot hear voice conversations, is free from background noise and other distractions (ex. Office space, extra bedroom, etc.)
- Clear and professional backdrop
- Strong ability for empathy
- High level of professionalism
- Great communication skills
- Ability to stay motivated and positive
- Attention to detail
- Experience with time management
- Computer and typing skills
- Utilize our collaboration software(s) to be engaged in video collaboration with your team throughout the day.
NSB Core Values:
- Follow Through
- Be Engaged
- Think First
- Be Respectful
- Be Accountable
- Diverse and friendly team
- Emphasis on work/life balance
- No nights/weekends
- Positive environment
- Performance-based incentives
- Advancement opportunities
We are excited for you to join us!
To stay up to date on our latest postings we invite you to:
Like us on FaceBook:
https://www.facebook.com/nationalservicebureau/
Follow us on LinkedIn:
https://www.linkedin.com/company/national-service-bureau-inc./mycompany/
Visit our careers page:
https://national-service-bureau.careerplug.com/account
This is a remote position.
Salary : $80,000 - $120,000
