Sales Administration Manager

Reports To: Director, Sales Operations

Direct Reports: None

FLSA Status: Exempt (Not eligible for OT)

Employment Type: Full time

Position Overview: The Manager, Sales Administration is responsible for executing strategies and the day-to-day activities that support and enable NSA’s Sales teams to sell more efficiently and effectively, driving accelerated revenue growth.

Essential Job Functions:

Operations

• Own and continuously drive the Sales Quote Request (SQR) process, ensuring timely and accurate execution while leading ongoing improvements that modernize and streamline the workflow.
• Ensure the coordination and execution of a comprehensive Sales onboarding process.
• Ensure efficient, accurate execution of pricing, contract, and rebate administration.
• Oversee governance of MAP program.
• Regularly update and communicate changes to customer-facing policies.
• Evaluate, price, and release all customer sample requests.

Performance

• Create, manage and communicate performance vs. KPI to Sales Leadership and Sales as required.
• Manage and continuously optimize all Sales reporting.
• Ensure all qualified leads are correctly assigned to the Field Sales team.
• Administer all survey programs in coordination with Customer Experience and Sales.
• Coordinate customer visits to our manufacturing facilities.

Enablement

• Own and continuously improve the NSA Sales Hub, serving as the single source of truth for all sales resources, training materials, and programs across the sales organization.
• Develop, maintain, and govern sales playbooks across all sales teams, ensuring content remains current, actionable, and consistently utilized in the field.
• Serve as the primary liaison between the Sales team and cross-functional partners in Marketing, Operations, and Customer Experience, facilitating collaboration that removes barriers and improves how NSA sells.
• Coordinate and support customer and site visits, ensuring sales teammates have the tools, logistics, and preparation needed to represent NSA effectively.

Non-Essential Job Functions:

• Other duties as assigned

Training: On the job

Qualifications:

Education & Certifications: Bachelor’s degree in business administration or related field is preferred

Experience: 3-5 years of experience in a sales or sales administration/operations role

Key Competencies: Strong leadership skills, highly organized, process-oriented, skilled in reading and writing, excellent written and oral communication skills, strong listening skills, Adept in understanding, leading and motivating a diverse group of individuals.

Physical Requirements: Long periods of sitting or standing at an individual workstation, heavy computer work.

Working Conditions: Daily work in a temperature-controlled office environment, heavy computer work, must be able to stand/sit for duration of workday

EEO Statement: National Safety Apparel provides equal employment opportunities for all persons regardless of race, color, religion, sex, national origin, handicap, disability, ancestry, age, veteran status, marital status, sexual orientation or any other protected group status as defined by law.

Benefits We Offer:

Medical

HSA Plan

Dental

Voluntary Vision

Voluntary Long-Term Disability

Employer-Paid Life and AD&D Insurance

Voluntary Accident Insurance

Voluntary Critical Illness Insurance

Voluntary Identity Theft Protection Insurance

Voluntary Legal Insurance

401K Plan with Company Match

Company Paid Holidays

Employee Assistance Program

Tuition Reimbursement

Bereavement

Paid Time Off

Paid Sick Time