Pool Service Technician Lead

At National Pool Partners (NPP), we're not just cleaning pools—we're transforming the pool ownership experience. As part of our growing family of companies, we're on a mission to elevate the industry with exceptional service, a people-first culture, and a passion for doing things the right way.

We're looking for a Pool Service Technician Lead who's ready to dive into a career with purpose, growth, and great people.

**Must have Pool Service Industry experience.**

Why You'll Love Working Here

• People-first culture where your voice matters
• Competitive salary with performance-based incentives
• Medical, dental (company-paid), and 401(k) with match
• Weekly pay schedule
• Company truck and gas card
• Paid time off and paid holidays
• Career growth in a fast-paced, expanding company
• Supportive team and leadership that invests in your success
• Independence on the job with the tools and training to thrive

What You'll Do

• Keep pools sparkling: Perform a thorough cleaning of swimming pools — scrub the tiles, vacuum the floors and stairs, net debris, and empty the skimmer and pump baskets.
• Balance water chemistry: Test and adjust chemical levels to maintain safe, clean water by adding chlorine, acid, and other necessary treatments.
• Inspect and maintain equipment: Check pumps, filters, heaters, and automation systems for proper operation; perform backwashing and routine maintenance as needed.
• Troubleshoot and resolve issues: Identify, diagnose, and report concerns with the pool or equipment. Advise clients on the next steps or escalate issues to management when necessary.
• Lead and mentor: Guide junior technicians on best practices, safety standards, and efficient service techniques. Model professionalism and teamwork in the field.
• Manage tools and inventory: Maintain proper stock of chemicals, tools, and parts, ensuring your company vehicle and assigned equipment remain clean, organized, and in top condition.
• Communicate clearly: Serve as the face of NPP by providing friendly, professional service. Communicate effectively with customers, office staff, and fellow technicians through email, messaging, and route updates.
• Document accurately: Record work performed, chemical readings, and customer interactions in company systems to ensure accurate reporting and billing.
• Support team operations: Participate in regular check-ins and training sessions to share knowledge, uphold safety, and strengthen team performance.

What You Bring

• High School Diploma/GED preferred
• 2 years of Pool service experience or technical aptitude required
• Valid driver's license and clean driving record
• Ability to pass a background check, drug test, and motor vehicle report
• Strong leadership, communication, and organizational skills
• Physically capable of lifting 50 lbs, walking, bending, and standing for extended periods

What to Expect on the Job

• Working in various weather conditions (sun, rain, heat)
• Lifting and carrying equipment and supplies (up to 50 lbs)
• Driving a company vehicle between service locations
• Performing physical tasks like bending, kneeling, and climbing
• Using tools and handling pool chemicals safely (training provided)

We're committed to providing the tools, training, and support you need to stay safe and successful on the job. If you have specific needs or require accommodations, we're happy to work with you.

Ready to Make a Splash?

If you're looking for more than just a job—and want to be part of a company that's redefining what it means to work in the pool industry—we want to hear from you.

Apply today or share this with someone who'd be a great fit

Environmental Conditions and Physical Requirements:

The environmental conditions and the physical requirements described below are representative of those that must be met by an employee to successfully perform the duties & responsibilities of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the duties.

Environmental Conditions:

General Office Environment: Noise level in office environment is generally quiet.

Outdoor Service Environment: Position will be exposed to various work conditions, at a variety of client settings. Indoor conditions may have dust, heat, cold, noise, etc. Outdoor conditions may include exposure to the outdoor elements, seasonal weather, damp and/or dusty locations, freezing conditions, and hot conditions. The noise level in the work environment is moderate.

Physical Requirements:

If performing office duties: Employee is required to sit, stand, hear, and use hands to operate all office equipment. Employee must view computer monitors for long periods of time. Vision requirements are close vision and the ability to adjust focus. Employee occasionally will be required to lift, generally no more than 25 pounds.