Pool Repair Manager | Ambiance Pool Service-Tucson

Join NPP and lead a team where your expertise drives results, your leadership inspires others, and your contributions help shape the future of pool service!

At National Pool Partners (NPP) @ Ambiance Pool Service — we’re not just fixing pools… we’re redefining what pool ownership feels like. We believe in raising industry standards through exceptional craftsmanship, integrity-driven service, and a people-first culture that puts our team and customers at the heart of everything we do.

If you’re a leader who thrives on accountability, performance, and building strong teams, this is your chance to make waves as our Pool Repair Manager in sunny Tucson.

Why You’ll Love Working With Us:

We know that great work starts with great people — and we take care of ours.

Here’s what you can expect:

• Competitive base salary performance-based incentives

• Weekly pay (because waiting two weeks is overrated)

• Paid time off, sick time, and 8 paid holidays each year

• Comprehensive benefits package – medical, dental, vision, matching 401(k), and more

• Career growth opportunities in a fast-scaling national brand

• Supportive, safety-focused culture where teamwork and leadership development are core values

What You’ll Be Doing:

As the Pool Repair Manager, you’ll lead a talented team of technicians who keep our customers’ pools running perfectly — safely, efficiently, and beautifully.

Your day-to-day will include:

• Owning the repair department performance, revenue, and profitability

• Managing repair schedules, quotes, and diagnostics

• Hiring, training, and developing high-performing technicians

• Building long-term customer relationships built on trust and quality

• Overseeing inventory, ordering, and workflow efficiency

• Tackling escalated customer concerns with professionalism and clarity

• Collaborating with branch leadership to streamline communication and results

• Ensuring every repair job is done right — the first time

What You Bring to the Table:

• High school diploma or GED (college coursework a plus)

• 3 years in a leadership or management role is required

• Hands-on repair experience or strong technical background

• Understanding of pool systems, diagnostics, and equipment

• Proven success in dispatching, scheduling, or service management

• Clean driving record (3 years of history) and a valid license

• Ability to pass background, MVR, and drug screening

Key Strengths:

• Strong leadership and communication skills

• Naturally organized, resourceful, and customer-focused

• Proficient in Microsoft Office and mobile workflow systems

• Calm under pressure — even when the pump isn’t

• Motivated by results, collaboration, and continuous improvement

Work Environment:

This role is a blend of field and office — about 50/50. You’ll manage operations from your desk some days, and be out in the field leading your team the next.

You’ll be expected to:

• Sit, stand, and move frequently

• Occasionally lift up to 25–50 lbs

• Work in Arizona weather (sunshine, heat, occasional dust devils ??)

• Maintain safety awareness around water and pool equipment

Let’s Dive In!

If you’re ready to take ownership, lead with integrity, and grow your career with a company that’s changing the face of the pool industry, we’d love to meet you.

Apply today and make a splash with National Pool Partners. ??

Work Environment & Physical Demands:

This job description reflects the general duties and responsibilities of the position and is not a comprehensive list of all tasks. We’re committed to providing the tools, training, and support you need to succeed. If you require accommodation, we’re happy to work with you.

Equal Employment Opportunity:

National Pool Partners (NPP) is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected status under applicable law.