Regional Manager, Community Programs (West)

Who We Are

The National Multiple Sclerosis Society mobilizes people and resources to drive research for a cure and to address the challenges of everyone affected by MS. To fulfill this mission, the Society funds cutting-edge research, drives change through advocacy, facilitates professional education, collaborates with MS organizations around the world, and provides programs and services designed to help people with MS and their families move their lives forward. We partner with volunteers to accomplish our work. Staff members engage volunteers through effective and timely communications, facilitating meaningful opportunities, and continually seeking and providing feedback for reciprocal growth and learning.

Job Summary

The Regional Manager, Community Program Delivery, is responsible for planning, implementing, and evaluating a slate of community-based programs within a specific region. This role ensures programs are delivered with quality, cultural relevance, and responsiveness to community needs. The Manager coordinates with internal partners, volunteers, and community stakeholders to achieve high-impact programming aligned with organizational goals.

Location Requirements

This is a Market-based role supporting our West Region. While the role offers flexibility in work location, to be considered a candidate must reside within the region the position supports (or have plans to relocate) to ensure strong local engagement and accessibility.

Preferred locations include: Arizona, Colorado, Nevada, Oregon, Utah, Idaho, Montana, Wyoming, and New Mexico

Work is primarily performed remotely, however, when possible and necessary, teams meet in person to conduct the business of the organization and build team relationships.

Compensation | Benefits:

The estimated hiring compensation range for this role is $55,000 - $80,168, depending on location, experience, and qualifications.

• Most West region locations: $55,000 – $65,000
• California: up to $70,000
• Washington: up to $80,168
  
  

Final offers will be based on the candidate's geographic location, consider career experience and may vary from this range due to these and other factors.

You will have the opportunity for a highly competitive, comprehensive benefit package that the Society provides to employees.

Your Benefits Include

• considerable Paid Time Off Plan
• Paid Holidays
• 401k Retirement Savings Plan with Society match
• Commuter Benefit Plan
  
  

Comprehensive Health & Welfare Benefits Including

• Medical
• Dental
• Vision
• Flex Spending Accounts
• Life Insurance
• Disability Coverage
• Spring Health Membership offering free therapy and professional coaching, as well as additional voluntary benefit offerings.
  
  

Not to mention, you will join an incredible mission focused team of people!

Main Responsibilities

Program Execution

• Plan and deliver a portfolio of in-person programs that meet regional community needs and are inclusive of volunteer engagement.
• Coordinate logistics, scheduling, site selection, speaker/facilitator support, and accessibility accommodations.
• Ensure program content is implemented with fidelity and cultural responsiveness.
• Support volunteer leaders and community partners in program execution.
  
  

Community Engagement & Collaboration

• Build and maintain relationships with local stakeholders, volunteers, and participants.
• Collaborate with regional Development teams to enhance visibility and reach.
• Partner with Digital Program and Volunteer Engagement colleagues to ensure complementary offerings.
  
  

Quality Assurance & Evaluation

• Track participation, satisfaction, and impact measures for assigned programs.
• Collect community and participant feedback to inform improvements.
• Apply lessons learned to strengthen future program delivery.
  
  

What We're Looking For

• 2–4 years of experience delivering community-based or health education programs.
• Bachelor’s degree in social work, public health, education, or related field.
• Strong organizational and project management skills with attention to detail.
• Effective communicator with ability to engage diverse communities and partners.
• Familiarity with data tracking, feedback collection, and program evaluation.
• Commitment to advancing equity and inclusion in community engagement.
  
  

We’re committed to supporting the growth of every employee through a structured and transparent approach to career development. We use Talent Portraits to define clear expectations, development opportunities, and advancement paths — whether you're growing as a people leader or deepening your expertise as an individual contributor. Each role is thoughtfully placed within one of these pathways (Leadership or Partner) to help you understand how it fits into our broader organization and your potential career journey.

This position is classified as Partner - Professional.

The National MS Society is committed to building a diverse and inclusive workforce. We strive to create a workforce that reflects the communities we serve and where everyone feels empowered to bring their authentic selves to work. We need you and your unique talents and perspectives to help us write the last chapter on MS.

Application Instructions

We appreciate your consideration of our job opportunities and strive to make it as effortless as possible to apply for our positions. With only a few required sections and the option to use our resume parsing tool, we aim to streamline the application experience, saving you time and effort. Additionally, if you wish to include a cover letter with your application, please feel free to attach it along with your resume, and any other documents required, to the Resume/CV document upload section at the bottom of the My Experience page. We appreciate your interest in joining our team and look forward to receiving your application!

Important: You will not be able to modify your application after you submit it. The "My Experience" page is the only opportunity to add your cover letter and supporting document attachments. If you experience any trouble submitting your materials, please check out our FAQ & Contact Us page.