What are the responsibilities and job description for the HVAC Service Technician position at National Mechanical?
We are seeking a skilled HVAC Service Technician to join our team. This role is responsible for, troubleshooting, repairing, and maintaining commercial and industrial HVAC and refrigeration systems. The ideal candidate is hands-on, safety-focused, and committed to delivering high-quality work while maintaining strong customer relationships.
KEY RESPONSIBILITY AREAS
Service, Repairs & Maintenance
- Install, troubleshoot, service, and repair HVAC and refrigeration equipment and systems
- Respond to emergency service calls and minimize system downtime
- Maintain appropriate vehicle inventory to complete repairs efficiently
- Complete maintenance logs and job documentation accurately and on time
- Communicate clearly with customers regarding work performed, system conditions, and recommendations
- Build and maintain strong customer relationships and identify potential service needs
- Ensure all work meets company standards, manufacturer guidelines, and applicable codes
Health & Safety
- Follow all OSHA regulations, company safety policies, and customer site requirements
- Identify and address jobsite safety hazards and report concerns as needed
- Properly use and maintain all required PPE and safety equipment
- Perform regular vehicle and equipment safety inspections
- Maintain clean, organized, and safe work environments at all times
Training & Development
- Support and mentor apprentices and junior technicians in the field
- Assist with on-the-job training related to technical skills and safety practices
- Participate in required safety and technical training programs
- Stay current on new equipment, technology, and industry standards
KNOWLEDGE, SKILLS AND ABILITIES
Experience & Education
- High school diploma or equivalent
- Trade school training or equivalent experience preferred
- Universal EPA Certification required
- Knowledge of OSHA safety regulations
- Valid driver’s license with a clean driving record
- Ability to pass background check and drug screening
Skills & Competencies
- Strong mechanical and electrical aptitude
- Ability to work independently and manage time effectively
- Strong communication and customer service skills
- Basic computer skills for documentation and reporting
- Attention to detail and commitment to quality work
- Team-oriented mindset with a positive, collaborative approach
Company Benefits
- 401k 6% match
- Flexible Spending Account
- Medical, Dental and Vision Insurance for the Primary Employee with 100% premium coverage
- Paid Primary Employee Life and AD&D Insurance Coverage
- Paid Primary Employee Long-term and Short-term Disability Insurance
- Employer Sponsored Apprenticeship Program