What are the responsibilities and job description for the Legal Advice Line Paralegal position at National Legal Aid & Defender Association?
Position Description
Under supervision of the Legal Advice Line (LAL) Directing Attorney, the LAL Paralegal will be based out of the CCLS Mendota satellite office. The LAL Paralegal will work virtually with the team to ensure that incoming calls from potential and current clients are answered, assessed, and processed in a consistently accurate and timely manner. This position will also be responsible for client interviews; document retrieval, drafting, maintenance, and mailing. The LAL Paralegal will work closely with legal advocates on other teams in addressing client’s cases, in addition to assignments of other organizational projects.
DUTIES
Work/Life Balance
Under supervision of the Legal Advice Line (LAL) Directing Attorney, the LAL Paralegal will be based out of the CCLS Mendota satellite office. The LAL Paralegal will work virtually with the team to ensure that incoming calls from potential and current clients are answered, assessed, and processed in a consistently accurate and timely manner. This position will also be responsible for client interviews; document retrieval, drafting, maintenance, and mailing. The LAL Paralegal will work closely with legal advocates on other teams in addressing client’s cases, in addition to assignments of other organizational projects.
DUTIES
- Consistently and professionally represent CCLS in the Mendota office and community;
- Effectively and efficiently answer incoming calls and assist the team with call backs;
- Conduct initial applicant screening, uploading documents to Legal Server case files, performing conflict checks, determining eligibility for services, and providing referrals to applicants that are determined to be non-eligible;
- Interview clients determined to be eligible by phone, enter client information and notes into the computer system and maintain client files electronically, conveying legal information and counsel, assembling and mailing appropriate correspondence, such as closing and rejection letters and literature to clients as needed;
- Participate in organizational projects as assigned;
- Continuously improve knowledge and ability to provide efficient, high quality legal assistance, engaging in community outreach as directed;
- Perform other duties as assigned.
Work/Life Balance
- 7.5 hour work day / 37.5 hour week
- 14.5 Paid Holidays
- Free wellness counseling & resources
- Union protection for applicable positions
- Annual pay increases
- Overtime for Hourly/Non-exempt staff
- Compensatory Time for Salaried/Exempt staff
- School Loan Assistance up to $500/month
- Bilingual Pay up to $90/month
- Home internet reimbursement of $25/month
- CCLS issued laptop & cell phone
- CA State Bar dues paid in full
- Mileage reimbursement
- CCLS contributes to staff 403(b) plans starting at the one-year anniversary:
- Year 1 to 2 – 1% of salary contributed
- Year 2 to 3 – 2% of salary contributed
- Year 3 to 4 – 3% of salary contributed
- Year 4 to 5 – 4% of salary contributed
- Year 5 - 5% of salary contributed
- Coverage begins 1st of the month following hire date
- CCLS pays 100% for staff health insurance coverage
- CCLS pays 67% of staff dependent health insurance coverage
- Low-Cost Plans for:
- Dental PPO & Vision Insurance
- Long term disability & life insurance
- Workers Compensation coverage
- Vacation Cash Out:
- Accrued vacation cashed out & added to paycheck upon request
- Overtime Pay Out (Non-Exempt Staff):
- OT paid out within 30 days of accrual, per State standards
- Up to $1,500 interest free loan to assist staff with personal computer purchase
- Protected leave for CA Bar Exam
- Interest-free loan for Bar Exam & study course fees
- Up to 8 weeks salary advance
Salary : $25 - $500