What are the responsibilities and job description for the Director of Human Resources position at National Legal Aid & Defender Association?
Position Description
Director of Human Resources
Change Lives and Transform Communities – Join Our Human Resources Team!
Neighborhood Legal Services of Los Angeles County (NLSLA) provides free assistance to over 160,000 individuals and families each year through innovative projects that expand access to justice. We see the law as a powerful tool for social change, and we’re looking for passionate individuals to help us fight for justice.
We value diverse perspectives and experiences, and we believe that a strong community is built through inclusivity. NLSLA is proud to foster an environment that welcomes individuals from all backgrounds and abilities, and we encourage all qualified candidates to apply.
About The Role
The Director of Human Resources is a key member of the Executive Team and plays a vital role in advancing NLSLA’s mission, values, people and culture with exceptional personal sensitivity and skill. Providing guidance and expertise to the Leadership Team and human resources staff, the Director leads the organization in attracting, retaining, and managing human resources to meet the current and future needs of the organization. The Director of Human Resources will supervise and develop NLSLA’s HR team members as required.
In this role, you will report to the Chief Operating Officer. This position is exempt.
What You’ll Do
Organization Leadership & Strategy
Shape and reinforce a workplace culture that reflects and advances the organization’s mission and values.
Develop and implement both long-term and near-term strategies to attract, develop, and retain top talent.
Advise on compensation and benefits strategies to ensure the organization remain competitive in the employment market.
Provide strategic guidance on change management initiatives to support sustainable growth and organizational impact.
Develop and implement HR policies, initiatives, and training programs aligned with organizational priorities and evolving workforce needs.
Human Resources
Build and maintain an effective and efficient human resources infrastructure that promotes professional development and supports employee retention.
Provide leadership and guidance in managing talent acquisition processes.
Oversee the administration of employee benefits and leave programs in partnership with HR team members.
Lead the organization’s performance management strategy, including evaluation processes and leadership coaching.
Design, oversee, and continuously improve the organization’s human resources information system (HRIS).
Coach and support managers in leading their teams, including developing work plans, addressing performance concerns, resolving workplace conflicts, and supporting professional growth.
Serve as a welcoming, approachable, and trusted resource for employees, maintaining confidentiality and exercising sound judgment.
Collaborate with departmental leaders to understand workforce needs, including the skills and competencies required for current and future roles.
Analyze organizational trends and workforce data through HRIS and talent management systems to inform strategic decision-making.
Ensure compliance with employment laws and regulations while proactively identifying and managing HR-related risks.
Develop, update, and implement employment policies and procedures in accordance with federal, state, and local laws.
Oversee compliance with the Collective Bargaining Agreement.
Partner with Labor Counsel and the Executive Office to mitigate risk and address complex employment matters.
Director of Human Resources
Change Lives and Transform Communities – Join Our Human Resources Team!
Neighborhood Legal Services of Los Angeles County (NLSLA) provides free assistance to over 160,000 individuals and families each year through innovative projects that expand access to justice. We see the law as a powerful tool for social change, and we’re looking for passionate individuals to help us fight for justice.
We value diverse perspectives and experiences, and we believe that a strong community is built through inclusivity. NLSLA is proud to foster an environment that welcomes individuals from all backgrounds and abilities, and we encourage all qualified candidates to apply.
About The Role
The Director of Human Resources is a key member of the Executive Team and plays a vital role in advancing NLSLA’s mission, values, people and culture with exceptional personal sensitivity and skill. Providing guidance and expertise to the Leadership Team and human resources staff, the Director leads the organization in attracting, retaining, and managing human resources to meet the current and future needs of the organization. The Director of Human Resources will supervise and develop NLSLA’s HR team members as required.
In this role, you will report to the Chief Operating Officer. This position is exempt.
What You’ll Do
Organization Leadership & Strategy
Shape and reinforce a workplace culture that reflects and advances the organization’s mission and values.
Develop and implement both long-term and near-term strategies to attract, develop, and retain top talent.
Advise on compensation and benefits strategies to ensure the organization remain competitive in the employment market.
Provide strategic guidance on change management initiatives to support sustainable growth and organizational impact.
Develop and implement HR policies, initiatives, and training programs aligned with organizational priorities and evolving workforce needs.
Human Resources
Build and maintain an effective and efficient human resources infrastructure that promotes professional development and supports employee retention.
Provide leadership and guidance in managing talent acquisition processes.
Oversee the administration of employee benefits and leave programs in partnership with HR team members.
Lead the organization’s performance management strategy, including evaluation processes and leadership coaching.
Design, oversee, and continuously improve the organization’s human resources information system (HRIS).
Coach and support managers in leading their teams, including developing work plans, addressing performance concerns, resolving workplace conflicts, and supporting professional growth.
Serve as a welcoming, approachable, and trusted resource for employees, maintaining confidentiality and exercising sound judgment.
Collaborate with departmental leaders to understand workforce needs, including the skills and competencies required for current and future roles.
Analyze organizational trends and workforce data through HRIS and talent management systems to inform strategic decision-making.
Ensure compliance with employment laws and regulations while proactively identifying and managing HR-related risks.
Develop, update, and implement employment policies and procedures in accordance with federal, state, and local laws.
Oversee compliance with the Collective Bargaining Agreement.
Partner with Labor Counsel and the Executive Office to mitigate risk and address complex employment matters.