Community Justice Worker – Disaster Legal Services Communications & Outreach

Position Description

The Community Justice Worker is primarily responsible for leading and supporting program communications, outreach campaigns, and community engagement activities, in a manner consistent with Legal Services Corporation (LSC) regulations and NMLA policies and procedures.

Key Program Focus Areas

• The CJW will support outreach and communications related to disaster legal issues, including but not limited to:FEMA applications and appeals
• Housing and landlord-tenant issues
• Contractor fraud and scams
• Insurance and rebuilding issues
• Probate and property/title issues
• Public benefits and financial recovery
  
  

This position will be located in either Santa Fe or Las Vegas, NM, and reports to the Northern Managing Attorney or their designee while closely with the Disaster Relief Project Manager.

The responsibilities of the CJW for Disaster Legal Services include, but are not limited to the following:

Communications & Outreach Strategy

• Develop and implement coordinated outreach and communications plans to increase awareness of DLS services across impacted communities.
• Draft, edit, and disseminate outreach materials including flyers, brochures, social media content, newsletters, and website updates.
• Manage and maintain DLS social media presence and digital communications, including scheduling posts and tracking engagement metrics.
• Coordinate media outreach efforts, including radio campaigns, print media placements, and public service announcements.
• Ensure messaging is clear, accessible, culturally appropriate, and aligned with program priorities and disaster-specific legal needs.
  
  

Community Engagement & Partnerships

• Represent NMLA at community events, resource fairs, and partner meetings to promote DLS services and build relationships with stakeholders.
• Coordinate and support outreach events including legal clinics, workshops, and “know your rights” presentations.
• Collaborate with local, state, and nonprofit partners to expand outreach reach and distribute educational materials.
• Maintain and update partner contact lists, outreach distribution lists, and community resource directories.
  
  

Education & Resource Development

• Assist in developing and delivering community education materials, including pro se guidance and disaster legal issue-spotting resources.
• Support the creation of training materials for community partners on identifying disaster-related legal issues.
• Contribute to the development of webinars, presentations, and digital resource libraries.
  
  

Program Support & Client Interaction

• Conduct initial client engagement at outreach events and assist with intake coordination where appropriate.
• Conduct initial client interviews and holistic advocacy screenings (including home visits where necessary), perform intakes when appropriate, and assist attorneys and clients in maintaining contact with each other.
• Support attorneys and staff by connecting community members with legal services and relevant resources.
• Assist in tracking outreach activities, event participation, and communications metrics for reporting purposes.
  
  

Operations & Administrative Support

• Assist with planning and deployment of the mobile outreach unit for community-based events and disaster response activities.
• Maintain organized records of outreach efforts, communications materials, and engagement data.
• Participate in internal meetings, trainings, and program development activities.
• Perform other related duties as assigned to support overall program operations.