What are the responsibilities and job description for the Medical Receptionist position at National Kidney Partners?
Key Responsibilities
- Greet patients warmly and check them in for appointments.
- Schedule and confirm patient appointments using EMR system.
- Manage patient records and ensure confidentiality compliance.
- Answer phone calls and respond to inquiries regarding services.
- Process insurance information and handle billing inquiries.
- Coordinate communication between patients and healthcare providers.
- Excellent interpersonal and communication skills.
- Proficiency with electronic scheduling and patient record systems.
- Strong organizational skills and attention to detail.
- Ability to handle sensitive information with confidentiality.
- Experience with insurance processing and billing inquiries is preferred.
- Ability to multitask and manage a fast-paced front office environment.
- High school diploma or equivalent; additional certification in medical administration is a plus.
- Bilingual
- Previous experience as a medical receptionist or in a similar role preferred.
- Familiarity with healthcare terminology and procedures is advantageous.
Salary : $17 - $20