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Account Representative

National Insurance Services
Brookfield, WI Full Time
POSTED ON 4/15/2026
AVAILABLE BEFORE 5/14/2026

Company Description

National Insurance Services is a benefits consulting firm and a third-party administrator for public sector employers across the country. We work with 2,800 plus public entities in over 40 states. We address the unique employee benefits challenges and help provide solutions to clients while avoiding liabilities and potential pitfalls that public sector entities face. 


You will report directly to the Senior Account Representative Manager. Must be able to work within a team environment, which includes but is not limited to the Insured Product Vice President, other regional Sales and Service personnel, and internal departments within National Insurance Services.


This is a hybrid position with a primary focus on the service and retention of clients. You will also have the opportunity to discover sales opportunities.


If you can connect with people and explain the details of their plans, this may be the job for you!


Responsibilities

  • You will be the primary contact for our field-assigned clients in MN & WI
  • You will be required to meet with clients to perform proactive Best Practice and service reviews, which focus on plan provisions and overall administration. The main goal is to eliminate potential liabilities that may fall back onto clients and avoid improper administration of their insurance plans
  • You will serve as the liaison between clients, National Insurance Services, partner brokers, and our partner insurance carriers and administrators
  • Other functions include needs analysis, identifying cross-sell opportunities, renewal and rate reviews, provision change requests, market bidding, gap analysis, and employer/employee education
  • Must be comfortable presenting to small & large groups of people
  • Must have capability to understand & communicate insurance terminology & benefits
  • This position will be considered for remote work from home.


Qualifications

  • Bachelor's degree or equivalent in the group insurance industry
  • Ability to travel a minimum 50% of the time
  • Human Resources and/or past insurance experience highly desired
  • Life, Disability, Dental, Vision, and Supplementary Insurance background highly desired
  • Strong knowledge of leave administration highly desired
  • Basic literacy in Microsoft Office programs (Outlook, Word, EXCEL, and PowerPoint) required
  • Must be organized & can prioritize according to company initiatives
  • Comfortable in group and presentation settings
  • Ability to work in both individual and team settings
  • Excellent written and verbal communication skills
  • Analytical ability is required to be able to analyze and identify problems, offer proposed solutions, and implement agreed-upon solutions
  • Ability to read and understand contract language
  • High attention to details
  • MN/WI Life and Health License or ability to acquire those licenses within 12 weeks of the date of hire
  • Must reside in MN or Western WI


About National Insurance Services

Please visit our website to learn more about National Insurance Services!

  • https://www.nisbenefits.com
  • INTERESTED CANDIDATES: Apply at https://jobs.wizehire.com/job/account-representative-ee-benefits-in-brookfield-wi-1bd4d09d408a5fb5

Salary.com Estimation for Account Representative in Brookfield, WI
$57,644 to $77,588
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