Demo

HR Coordinator

National Insurance Crime Bureau
Oak Brook, IL Full Time
POSTED ON 10/15/2026
AVAILABLE BEFORE 11/13/2026

With a 110-year heritage, the National Insurance Crime Bureau (NICB) is the nation's premier not-for-profit organization dedicated exclusively to fighting insurance fraud and crime.

NICB membership includes more than 1,200 property-casualty insurance companies, vehicle rental companies, auto auctions, vehicle finance companies, self-insured organizations and strategic partners.  Beyond our membership, our more than 400 employees work with law enforcement agencies, technology experts, government officials, prosecutors, international crime-fighting organizations and the public to lead a united effort to prevent and combat insurance fraud and crime.

A career with the National Insurance Crime Bureau (NICB) is rewarding and fulfilling to people who have the passion to play an important role in combating insurance fraud and vehicle crime. At the NICB, we know our people are our competitive advantage, and so, we offer a work atmosphere that is second to none.

Position Purpose:

Supports the Human Resources Department with core responsibilities, including administration, HR systems, and projects.

Work Arrangement and Description: 

This is a hybrid position and the Reporting Location is NICB Headquarters (Oak Brook, IL). The individual will be provided with the privilege and flexibility to work away from NICB Headquarters, but will be required to report periodically in-person based upon business needs, subject to the discretion of their supervisor, and in compliance with NICB's rules and procedures.

Responsibilities:

  • Responsible for general administrative tasks to support the HR department.
  • Manages the HR department email box, answering frequently asked questions and referring complex questions to the appropriate manager.
  • Supports the new-hire orientation and onboarding process by coordinating schedules, preparing materials, and ensuring new hire paperwork is collected and completed in a timely manner, including Form I-9.
  • Supports recruitment process by posting positions, sourcing candidates, reviewing resumes, and scheduling interviews, and communicating with candidates throughout the recruitment process.
  • Supports the hiring process by coordinating background checks and onboarding activities, ensuring a smooth and positive experience. 
  • Prepares employee life cycle paperwork, communicating changes and ensuring updates are made in a timely manner. 
  • Serves as a subject matter expert for HRIS and other HR tools
  • Assists with required Federal and state reporting and research
  • Develops and maintains content for the HR SharePoint site, ensuring that all information remains current, accurate, and relevant.
  • Creates and maintains standard operating procedures, process documentation and workflow guides
  • Drives process-improvement initiatives by leveraging systems and tools to automate workflows and reduce manual work. 
  • Assists with employee programs and projects 
  • Assists with ad-hoc projects as needed

Position Requirements:

  • Bachelor’s degree required, human resources, business or similar field preferred.
  • 1 year work experience in human resources preferred
  • Proficiency in Microsoft Applications (Outlook, Word, Excel, PowerPoint, Teams, etc.) required
  • Experience with HRIS platforms is preferred. Experience with ADP Workforce a plus.

Skills and Abilities:

  • Ability to maintain confidential information
  • Ability to handle sensitive and confidential situations discretion.
  • Capable of working independently and as part of a team
  • Clear verbal and written communication skills
  • Exceptional organizational and follow-through skills
  • Strong sense of urgency 
  • Ability to handle multiple tasks simultaneously
  • Detail oriented
  • Proven ability to identify root causes and implement effective solutions

Supervisory Responsibilities:

This position has no supervisory responsibilities.

Contacts:

  • NICB employees
  • Vendors
  • External contacts

Environment Physical Demands:

  • Extensive use of a computer and looking at a screen.
  • Substantial movements (motions) of the wrists, hands, and/or fingers.
  • Some lifting required – 25 lbs.

Salary Range and Statement:

This is a nonexempt position and the hourly rate range is $23.07 to $27.17 per hour which calculates to $45,000 to $53,000 annually. Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors including the specific requirements for this position, the candidate's geographic location, job-related skills, experience, and relevant education or training. NICB HR can share more about the specific salary range for your geographic location during the hiring process. 

Benefits:

Our benefits are unparalleled! NICB offers employees a comprehensive benefits package, an attractive 401(k) plan and generous paid time off. For more information, visit https://www.nicb.org/about-nicb/careers.

The NICB is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: NICB is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at the NICB are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.

Salary : $45,000 - $53,000

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