What are the responsibilities and job description for the Ticketing/Gate Staff - Illinois position at National Hot Rod Association?
Company Overview:
At the National Hot Rod Association (NHRA), we crave speed. We race the fastest vehicles in motorsports at speeds of more than 300 mph, with power exceeding 11,000 hp. Our MISSION is to preserve, protect, promote, and evolve the sport of drag racing; furthermore, focus on the safety of the sport, while entertaining and educating all involved. At NHRA, we believe in Speed for All. Our CORE VALUES are enabled and intertwined in all we do, on and off the track.
Safety: In all aspects of our sport and workplace.
Excellence & Professionalism: We strive for excellence in all we do and maintaining professionalism on and off the track.
Collaboration/Teamwork: Commitment to working together and sharing as a team.
Great Work Environment: A supportive and inclusive atmosphere that fosters creativity, innovation, and growth where our employees feel valued and motivated.
Integrity: We uphold the highest standards of fairness and transparency in all decisions affecting our employees and stakeholders.
Inclusion: An environment where all employees feel valued, respected, and empowered.
NHRA continues to race forward with a number of key initiatives, including a multiyear partnership with FOX Sports to televise NHRA events from the NHRA Mission Foods Drag Racing Series, the NHRA Lucas Oil Drag Racing Series, and the Pro Mod Drag Racing Series. FOX Sports networks aired more than 500 hours of programming throughout the year, highlighted by 20 race-day shows, including eight on FOX’s national network, in addition to qualifying broadcasts throughout the weekend. NHRA fans continue to be some of the most loyal in any sport.
Location: Route 66 Raceway
FLSA/Salary: Hourly / $15.00/hr.
Dates: May 14-17, 2026
Position Summary:
We seek personnel to assist with ticketing and gate operations during the Gerber Collision & Glass Route 66 NHRA Nationals presented by PEAK event. As a member of the Ticketing/Gate Staff Team, you will be an essential part of the guest experience. You will have the opportunity to assist our guests by handling cash and processing credit card transactions, checking coolers, directing traffic and/or parking of vehicles, hand-stamping guests, and answering guest questions. Working with waivers to ensure all necessary guests (racers, crew, pit visitors) sign the appropriate documentation, as required. Your job will be to keep our fans safe and informed while still maintaining a fun and friendly atmosphere. The race is May 14th-17th and entails work which can include long hours (12-14 ) outside in potentially extreme weather, and in a fast-paced environment.
Essential Duties and Responsibilities:
Safety: In all aspects of our sport and workplace.
Excellence & Professionalism: We strive for excellence in all we do and maintaining professionalism on and off the track.
Collaboration/Teamwork: Commitment to working together and sharing as a team.
Great Work Environment: A supportive and inclusive atmosphere that fosters creativity, innovation, and growth where our employees feel valued and motivated.
Integrity: We uphold the highest standards of fairness and transparency in all decisions affecting our employees and stakeholders.
Inclusion: An environment where all employees feel valued, respected, and empowered.
NHRA continues to race forward with a number of key initiatives, including a multiyear partnership with FOX Sports to televise NHRA events from the NHRA Mission Foods Drag Racing Series, the NHRA Lucas Oil Drag Racing Series, and the Pro Mod Drag Racing Series. FOX Sports networks aired more than 500 hours of programming throughout the year, highlighted by 20 race-day shows, including eight on FOX’s national network, in addition to qualifying broadcasts throughout the weekend. NHRA fans continue to be some of the most loyal in any sport.
Location: Route 66 Raceway
FLSA/Salary: Hourly / $15.00/hr.
Dates: May 14-17, 2026
Position Summary:
We seek personnel to assist with ticketing and gate operations during the Gerber Collision & Glass Route 66 NHRA Nationals presented by PEAK event. As a member of the Ticketing/Gate Staff Team, you will be an essential part of the guest experience. You will have the opportunity to assist our guests by handling cash and processing credit card transactions, checking coolers, directing traffic and/or parking of vehicles, hand-stamping guests, and answering guest questions. Working with waivers to ensure all necessary guests (racers, crew, pit visitors) sign the appropriate documentation, as required. Your job will be to keep our fans safe and informed while still maintaining a fun and friendly atmosphere. The race is May 14th-17th and entails work which can include long hours (12-14 ) outside in potentially extreme weather, and in a fast-paced environment.
Essential Duties and Responsibilities:
- Sell and scan tickets on-site at race events
- Handle cash and process credit card transactions accurately
- Check coolers and conduct entry inspections per event policies
- Direct traffic and assist with vehicle parking
- Hand-stamp guests upon entry
- Respond to guest questions and provide event information in a friendly, helpful manner
- Administer and manage waivers, ensuring all required participants (racers, crew, pit visitors) sign appropriate documentation
- Maintain a safe, fun, and welcoming atmosphere for all fans
- Provide information and assistance to guests to enhance their race day experience
- Maintain a professional, fun, and friendly atmosphere while interacting with fans and participants
- Contribute to the overall guest experience by delivering excellent customer service
- Adapt to changing assignments and work locations throughout the facility as needed during events
Minimum Skills and Qualifications:
- Must be at least 18 years of age
- Must be flexible with meal periods
- Requires the ability to work on a computer, communicate well with customers in a friendly manner, sit, stand, walk, bend, climb stairs, and lift up to 20 pounds as needed
- Accurately dispenses tickets as requested by guests; accepts payment and makes change accurately
- Must arrive on time and ready to work at shift start
- Enforce all facility policies and procedures to ensure a safe environment for all guests
- Must be able to work effectively under pressure and/or stringent schedule and produce accurate results
- Ability to work well within a team and independently
- Ability to follow and understand verbal and written instructions
- Ability to communicate effectively with coworkers, racers, crew members, and guests
Equal Opportunity Statement
NHRA is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital status, veteran/military status, or any other protected class under federal/CA law, offering reasonable accommodations.
I acknowledge that all information I have provided in conjunction with this employment application is true, accurate, and complete. I understand that any false statement, omission, or misrepresentation provided by me can lead to the rejection and elimination of my employment consideration, rescission of a job offer, or termination of employment if hired. I understand that this application is not an offer of employment and that, if hired, my employment is at-will, meaning either the company or I can terminate the employment relationship at any time, for any reason, with or without cause, subject to applicable law.
Salary : $15