What are the responsibilities and job description for the Admission/Intake Coordinator position at National HealthCare Corporation (NHC)?
Job Details
Description
Admissions Coordinator – Behavioral Health
Shift: Nightshift 7p-7a
Make a Difference from the First Hello.
We’re looking for a compassionate, detail-driven Admissions Coordinator to be the welcoming connection for patients, families, and referral partners seeking behavioral health services. In this role, you’ll guide individuals through intake, assessment, and admission—ensuring a smooth, supportive transition into care.
What You’ll Do
You’ll play a key role in connecting individuals to the care they need, working with a supportive team in a mission-driven environment.
Knoxville Center for Behavioral Medicine: Mission and Vision
We are committed to improve the quality of life of our patients by delivering personalized behavioral health in a safe and supportive environment. Our vision is to bring communities, families, and healthcare providers together to improve behavioral health, one patient at a time.
The Knoxville Center for Behavioral Medicine provides a comprehensive continuum of care for adults and geriatric patients with psychiatric, emotional, and addictive disorders We are pleased to partner with National Health Corporation (NHC), Tennova Healthcare, and The University of Tennessee Medical Center.
Ready to make an impact? Apply today!
EOE
Description
Admissions Coordinator – Behavioral Health
Shift: Nightshift 7p-7a
Make a Difference from the First Hello.
We’re looking for a compassionate, detail-driven Admissions Coordinator to be the welcoming connection for patients, families, and referral partners seeking behavioral health services. In this role, you’ll guide individuals through intake, assessment, and admission—ensuring a smooth, supportive transition into care.
What You’ll Do
- Answer and screen referral calls with professionalism and empathy
- Gather and document clinical and medical information for admission decisions
- Coordinate with providers and nursing staff to ensure timely, appropriate admissions
- Communicate criteria, bed availability, and decisions to referral sources
- Complete admission paperwork and ensure accurate data entry
- Maintain compliance with regulatory and organizational standards
- High school diploma or GED (Bachelor’s in Psych, Social Work, Nursing, or Healthcare preferred)
- Experience in behavioral health admissions/intake a plus
- Strong problem-solving skills and the ability to stay calm under pressure
- Ability to manage multiple situations at once
- Professional, empathetic communication style
You’ll play a key role in connecting individuals to the care they need, working with a supportive team in a mission-driven environment.
Knoxville Center for Behavioral Medicine: Mission and Vision
We are committed to improve the quality of life of our patients by delivering personalized behavioral health in a safe and supportive environment. Our vision is to bring communities, families, and healthcare providers together to improve behavioral health, one patient at a time.
The Knoxville Center for Behavioral Medicine provides a comprehensive continuum of care for adults and geriatric patients with psychiatric, emotional, and addictive disorders We are pleased to partner with National Health Corporation (NHC), Tennova Healthcare, and The University of Tennessee Medical Center.
Ready to make an impact? Apply today!
EOE