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Intake Coordinator

National HealthCare Corp
Knoxville, TN Full Time
POSTED ON 5/1/2025
AVAILABLE BEFORE 7/1/2025
Employment Type: Full-Time

"A different kind of care that ensures you’re surrounded by people who make a difference in your life."

Position:  Intake Coordinator 

NHC HomeCare Knoxville is looking for an Intake Coordinator to join our team! The Intake Coordinator appropriately facilitates patient information intake and transition of patients to home care.

Qualifications:

  • High school education / GED required
  • Two years’ experience in home care or related health care role required
  • Education/experience in computers required
  • Current nursing license (LPN minimum) in agency’s state preferred, but not required
  • Driver’s license and reliable transportation required
  • Excellent customer service, phone and communication skills required

Position Highlights:

  • Facilitates the intake of patient information in a friendly and helpful manner.
  • Notifies patients, families, physicians/other referral sources and applicable partners of referral status and sends initial information for certification/verification of insurance with a sense of urgency.
  • Coordinates referrals/resumption of services and other requests, as fielded, with DON consultation.
  • Facilitates the coordination of available services/shortage areas.

LPN Intake Coordinator – Additional Duties:

  • Facilitates telephone and faxed physician orders to the appropriate homecare partner and notifies patients/caregivers of order changes. Reviews physicians’ orders with DON/RN designee, before ordered care is provided.
  • Facilitates telephone and faxed laboratory results to the appropriate homecare partner and acts as a liaison as directed by agency management in reporting results to the physician timely.
  • Documents communication with disciplines regarding care coordination.

If you are interested in working for a leader in senior care and share NHC's values of honesty and integrity, please apply today and find out more about us at nhccare.com/locations/homecare-knoxville/

We look forward to talking with you! NHC is an Equal Opportunity Employer. 

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