What are the responsibilities and job description for the Loss draft associate position at National General Insurance Company?
Job Summary
The Loss Drafts Associate lll is responsible for performing loss draft and property damage requirements including processing documents, ordering and reviewing inspections, working loss draft queues and evaluating exceptions.
This role supports borrowers and contractors by providing detailed information on how to progress a claim file, de-escalate calls and process complaints, and handle disbursement of claim funds.
Key Responsibilities
Follows standard procedural guidelines for performing tasks
Responds to written and verbal customer requests, inquiries in a timely and professional manner
Validates documents pertaining to claim
Orders and reviews inspection results
Requests claim funds when applicable
Updates records and note system
Backs up as needed to meet client requirements and SLA's
Verifies claim check deposits
Processes draws / draw approvals and payee header requests for claims
Assists with cross training inbound representatives on borrower follow up queue
Assists Workforce Management chat monitoring and help desk chats
Supervisory Responsibilities
This job does not have supervisory duties
Preferred Qualifications
Education and Experience
High school diploma or equivalent experience
1 or more years of experience
Certificates, Licenses, Registrations
None
Functional Skills
Ability to communicate effectively both verbally and written
Analytical skills
General system application and processing knowledge
Ability to follow established guidelines to focus on details and complete tasks attentively and thoroughly
Ability to utilize established procedures to guide decision-making
LI-JH1
National General prides itself on offering our employees a robust Total Rewards package which includes base salary. The base range offered for the role is : $36,800 - $40,900 and may vary based on internal equity, and job-related skills, knowledge and experience;
among other factors. Other financial components may be added as part of the competitive compensation package, in addition to a full range of benefits, dependent on the level and position offered.
National General Holdings Corp. is an Equal Opportunity (EO) employer - Veterans / Disabled and other protected categories.
All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas.
In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.
National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A- (excellent) from A.
M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products.
We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.
National General is a fast paced, dynamic, and entrepreneurial organization. Our team members live by and exemplify what we call the 4Es.
At National General, we are Energized, Engaged, Empowered, and we Execute every day in order to provide an exceptional experience for our customers! We are passionate about our organization and the value that we add every day.
A successful candidate with National General will embody the 4Es. Our team is poised to outperform the competition. We are National General Insurance and with us you can be extraordinary! Come join our team!
Last updated : 2024-05-19
Salary : $36,800 - $40,900
