What are the responsibilities and job description for the Sales Development Representative position at National Funding?
Sales Development RepresentativeLocation: Orlando, FL (Maitland. FL)$49,920/year (Base Hourly Pay $24.00/hour) plus Monthly Commissions.1st year earning potential is $85,000-150,000 total compensation. Fantastic benefits package including medical, dental, vision, a 401(k) with employer match, Life and AD&D insurance coverages, PTO and paid holidays.Schedule: Onsite, Full Time, Monday-FridayAbout the Company:National Funding provides a fully digital lending offering targeted to small businesses across the United States that are seeking an automated loan experience.About the Position:The Sales Development Representative is an entry level position responsible for making and answering calls to loan applicants through an automated dialer to qualify and collect basic client information to see if the applicant qualifies for one of the National Funding programs. This position will be the first point of contact with our potential clients and should expect to handle 200-300 calls daily. Primary responsibilities will include assisting in the sales process, addressing customer inquiries, answering questions about loan application, collecting required loan package documents, and presenting all pertinent information to the credit team to streamline the credit approval process.What You'll Be Doing:Engage with loan applicants through high volume outbound calling, texting, and emailing.Establish connection with customers over the phone; build an environment of trust through responsive service and understanding needs.Listen attentively to customer questions and provide answers that are knowledgeable and insightful to encourage completion of the application package.Obtain complete and accurate customer information and other details as necessary; enter all information in designated database accurately.Maintain clear records of all conversations in designated database.Follow communication scripts and advertise our products to interested customers in a manner that is professional and honest while adhering to regulatory standards.Maintain a high level of product knowledge to effectively communicate features and benefits of services offered.Stay updated on company products, services and industry trends through ongoing training.Maintain confidentiality of all customer PII and Company records.An Ideal Candidate Looks Like This: High school diploma required, undergraduate degree preferredStrong and confident voice on the phone with the ability to take control of the phone call & create a relationship with our potential client at first contactIndependent and Go-getter mindset with a clear sense of urgencyGreat follow up and organizational qualitiesAbility to perform basic calculations and mathematical figuresStrong attention to detail, with the ability to multitask and prioritize tasks effectivelyExperience in CRM software (e.g., Salesforce) a plus. Proficient in MS Office.Professional demeanor, excellent phone etiquette. Effective verbal, written and listening communication skillsStrong interpersonal skills with a customer-focused approachAbility to collaborate with all levels of the organization and ability to adapt to changing prioritiesAble to work a flexible schedule.Physical Demands:Working in a temperature-controlled office environmentSitting at a desk for long periods of time while viewing multiple computer screen monitorsPotential lifting of boxes around 5-10lbsWhy National Funding?Growing, successful company preparing to almost double in size over the next year (this is your opportunity to get in on the ground floor) Positive, energetic, passionate, business casual environment with management who are committed to your successFantastic benefits package including a 401(k) matchGreat company culture, beautiful offices and more!National Funding is an Equal Opportunity Employer.
Salary : $85,000 - $150,000