What are the responsibilities and job description for the Negotiator position at National Fidelity Financial?
Company Description
Founded in 2009, National Fidelity Financial is a trusted leader in debt resolution, dedicated to helping clients overcome financial challenges and achieve lasting financial stability. We have empowered thousands of clients to settle their debts, enabling them to lead healthier financial lives and pursue their goals with confidence. At National Fidelity Financial, we treat every client with respect and dignity, recognizing their unique circumstances. Our mission is to elevate and transform lives through personalized support and guidance.
Role Description
This is a full-time, remote position for a Negotiator, The Negotiator will engage with creditors to negotiate debt settlements, maintain open communication to reach successful resolutions, and track progress throughout the process. The role requires strong communication, problem-solving, and organizational skills, along with a commitment to delivering positive outcomes for clients.
Qualifications
- Strong negotiation, communication, and interpersonal skills
- Ability to perform detailed research, analyze data, and problem-solve effectively
- Experience with time management, organization, and the ability to multitask
- Proficiency in basic computer and software applications
- Empathy, professionalism, and a customer-focused mindset
- Prior experience in debt resolution, financial services, or related fields is preferred
- High school diploma or equivalent required; bachelor's degree in a relevant field is a plus