What are the responsibilities and job description for the Student Customer Service Representative position at National Exchange Bank & Trust?
NEBAT is more than just a bank—we’re a team that’s trusted, genuine, and successful. We're a family-owned business serving Southeastern Wisconsin since 1933. We blend the resources of a big institution with the personality of a hometown team. At NEBAT, you’ll be part of a friendly workplace where your talents matter, and you’ll have real chances to grow and make a difference in your community. If you’re looking for a place that values you and helps build your career, we’ve got you.
???? Position Summary
As a Student Customer Service Representative, you’ll be the friendly face customers rely on every day. You’ll help people with their money, make sure transactions are accurate, and recommend services that can help them meet their goals. It’s a great way to learn about banking, customer service, and teamwork while building your professional skills.
*The typical schedule will be occasional part-time (10-20 hours/week) during the school year & part-time/full-time (30-40 hours/week) during the Summer.
???? What You’ll Do:
Help customers understand their financial options
Recommend bank products based on customer needs
Greet and assist customers with a positive, friendly attitude
Process everyday banking transactions—cashing checks, making deposits, and withdrawals
Work closely with your teammates to keep the branch running smoothly
????️ Skills You’ll Use and Grow:
Friendly attitude and strong people skills
Ability to work with computers and basic software like Word, Excel, Outlook, and Teams
Clear communication by phone, email, and in person
Ability to stay calm and helpful—even when things get busy
Dependability, attention to detail, and pride in your work
Willingness to learn new things and take on challenges