What are the responsibilities and job description for the Customer Service Representative position at National Exchange Bank & Trust?
JOB REQUIREMENTS: Why NEBAT? Trusted. Genuine. Successful. National
Exchange Bank & Trust is an independent, family-owned bank with big bank
abilities, serving Southeastern Wisconsin. Founded in 1933, we are a
trusted business partner, employer, and community member. At National
Exchange Bank & Trust, you will enjoy a flexible, friendly, family
environment, a rewarding career, and opportunities to make a difference
in the communities we serve. We believe in bringing out the best in our
talent and are committed to fostering an inclusive environment of growth
and development. Position Summary As a Customer Service Representative,
you will have the opportunity to create a difference in the lives of our
customers every single day. You will be responsible for completing
account transactions, offering appropriate bank products and services,
opening new accounts, as well as providing guidance to help customers
make decisions about their financial needs. Skills & Attributes Needed
The following skills and attributes are needed to succeed in your
banking career: Excellent customer service Attention to detail Great
communication Ability to multi-task Problem solving skills Ability to
work independently as well as part of a team Qualifications Ideal
candidates will possess the following qualifications: Interpersonal
skills necessary to relate to and empathize with other people and to
maintain a friendly, cheerful, and courteous demeanor throughout the
day. Maintain composure and professionalism under pressure, including
the ability to effectively deal with unexpected situations and
potentially difficult engagements and to maintain a cohesive work
environment with coworkers. Maintain the highest level of
confidentiality and discretion of customer and bank information. Show
high attention to detail, with the ability to problem solve basic
issues. Operate a computer and other standard office equipment. A high
school diploma or equivalent. Cash handling and customer service
experience. May require travel to neighboring offices for staffing
coverage upon request. Benefits Offered National Exchange Bank & Trust
offers a competitive benefit package including, but not limited to:
Health, Dental, and Vision Insurance Health Savings Account with
Employer Contributions Short and Long Term Disability Employer Paid Life
and AD&D Insurance Voluntary Life, Flexible Spending Accounts, Accident,
Critical Illness, Hospital Indemnity, and Legal Insurance 401(k) with
Employer Match & Profit Sharing Paid Time Off Flexible scheduling
Education Assistance Program Product & Service Discounts & more!
National Exchange Bank & Trust is an equal opportunity employer of
minorities, women, protected veterans and individuals with disabilities.
\*\*\*\*\* APPLICATION INSTRUCTIONS: Apply Online:
ipc.us/t/24776C8C2F2D43B1
Exchange Bank & Trust is an independent, family-owned bank with big bank
abilities, serving Southeastern Wisconsin. Founded in 1933, we are a
trusted business partner, employer, and community member. At National
Exchange Bank & Trust, you will enjoy a flexible, friendly, family
environment, a rewarding career, and opportunities to make a difference
in the communities we serve. We believe in bringing out the best in our
talent and are committed to fostering an inclusive environment of growth
and development. Position Summary As a Customer Service Representative,
you will have the opportunity to create a difference in the lives of our
customers every single day. You will be responsible for completing
account transactions, offering appropriate bank products and services,
opening new accounts, as well as providing guidance to help customers
make decisions about their financial needs. Skills & Attributes Needed
The following skills and attributes are needed to succeed in your
banking career: Excellent customer service Attention to detail Great
communication Ability to multi-task Problem solving skills Ability to
work independently as well as part of a team Qualifications Ideal
candidates will possess the following qualifications: Interpersonal
skills necessary to relate to and empathize with other people and to
maintain a friendly, cheerful, and courteous demeanor throughout the
day. Maintain composure and professionalism under pressure, including
the ability to effectively deal with unexpected situations and
potentially difficult engagements and to maintain a cohesive work
environment with coworkers. Maintain the highest level of
confidentiality and discretion of customer and bank information. Show
high attention to detail, with the ability to problem solve basic
issues. Operate a computer and other standard office equipment. A high
school diploma or equivalent. Cash handling and customer service
experience. May require travel to neighboring offices for staffing
coverage upon request. Benefits Offered National Exchange Bank & Trust
offers a competitive benefit package including, but not limited to:
Health, Dental, and Vision Insurance Health Savings Account with
Employer Contributions Short and Long Term Disability Employer Paid Life
and AD&D Insurance Voluntary Life, Flexible Spending Accounts, Accident,
Critical Illness, Hospital Indemnity, and Legal Insurance 401(k) with
Employer Match & Profit Sharing Paid Time Off Flexible scheduling
Education Assistance Program Product & Service Discounts & more!
National Exchange Bank & Trust is an equal opportunity employer of
minorities, women, protected veterans and individuals with disabilities.
\*\*\*\*\* APPLICATION INSTRUCTIONS: Apply Online:
ipc.us/t/24776C8C2F2D43B1