Project Coordinator at National Equipment & Service Corporation (NES)

About NES

National Equipment & Service Corporation (NES) is Southern California's premier dock and door service company, specializing in loading dock equipment, commercial doors, and security solutions. We're on a mission to save lives and keep the economy humming by ensuring our customers' operations run safely and efficiently.

We've built a culture centered on five core values that define how we work:

• Customer-Centric Excellence - Relentlessly focus on customer success by asking what's best for them
• Complete Ownership - Take full accountability for outcomes that strengthen the entire company
• Principled Collaboration - Challenge ideas with integrity, commit fully when a decision is made, and execute as a team
• Empowered Trust - Build trust through transparency, empower people to make decisions, and share information openly
• Relentless Learning - Stay curious, develop exceptional talent, and systematically improve everything we do

If you're looking for a company that invests in its people, maintains clear values, and creates meaningful impact, NES might be your next career home.

The Role

Department: Field Operations

Reports To: Service Manager

Location: Irvine, CA

Employment Type: Full-Time

Core Purpose

Orchestrate seamless project delivery from bidding through completion by coordinating resources, managing timelines, and ensuring safety, quality, and customer satisfaction across all field operations. This role serves as the critical coordination hub that enables our field teams to deliver exceptional service while maintaining profitability and operational excellence.

What You'll Do

Project Planning & Bidding (30%)

• Build comprehensive estimates with accurate material and labor pricing to ensure profitability from the start
• Develop detailed scopes of work with clear timelines and project phases for successful execution
• Create and manage projects in ServiceTitan, ensuring all details are accurately entered and tracked
• Map out project timelines, build jobs and appointments, and coordinate all pre-execution requirements

Field Logistics & Resource Coordination (35%)

• Coordinate scheduling and resource allocation including technician assignments, Team Lead deployment, and Supervisor oversight
• Manage timely procurement of parts and materials, coordinating delivery or pickup to meet project schedules
• Arrange rental equipment coordination and ensure all resources are staged and ready for execution
• Coordinate disposal of materials and equipment as needed throughout project lifecycle
• Serve as the primary communication hub between internal teams, vendors, and field service technicians

Project Execution & Monitoring (25%)

• Ensure safety protocol adherence across all project activities, maintaining our "Safety First" commitment
• Monitor project progress against timelines and budgets, proactively identifying and addressing issues
• Maintain high customer satisfaction throughout delivery by managing expectations and ensuring quality standards
• Provide real-time support to field teams, resolving obstacles and ensuring seamless execution

Project Closing & Financial Documentation (10%)

• Complete comprehensive job costing including COGS tracking (POs, bills, receipts) and direct labor documentation (timesheets)
• Ensure accurate financial reporting for profitability analysis and continuous improvement
• Document lessons learned and process improvements for future project success

What We're Looking For

Required Qualifications

• High school diploma or equivalent; associate's degree in business, construction management, or related field preferred
• 3 years of experience in project coordination, construction management, or operations coordination managing multiple projects simultaneously
• Strong organizational skills with proven ability to manage multiple concurrent projects
• Proficiency in project management software and Microsoft Office Suite
• Valid driver's license and reliable transportation
• Excellent written and verbal communication skills

Preferred Qualifications

• Bachelor's degree or higher.
• Experience with ServiceTitan or similar field service management software
• Background in construction, facilities management, or industrial equipment services
• Familiarity with OSHA safety regulations and compliance requirements
• Experience with QuickBooks or financial tracking systems
• Knowledge of loading dock equipment, commercial doors, or related industries

Essential Attributes (We Hire for Attitude, Train for Skill)

• Patient & Detail-Oriented: Natural ability to maintain accuracy and composure under pressure while managing complex project details
• Collaborative Team Player: Thrives in team environments and builds strong relationships across departments
• Customer-Centric Mindset: Genuine commitment to customer satisfaction and project success
• Ownership Mentality: Takes personal accountability for project outcomes and proactive problem-solving
• Safety Consciousness: Natural awareness of risks and commitment to safe practices across all operations
• Organizational Excellence: Exceptional ability to coordinate multiple moving parts simultaneously
• Growth Orientation: Eagerness to learn new systems, processes, and continuously improve project management capabilities
• Cultural Alignment: Strong resonance with our core values and mission

What We Offer

Comprehensive Benefits Package

• Medical, Dental, Vision Insurance - employer contribution to all employees and increases as you advance
• Paid Time Off - 3 weeks total (2 weeks vacation 1 week sick leave)
• Holiday Pay - 8 paid holidays
• 401(k) Retirement Plan - available to all employees

Professional Development

• Structured Training Programs - Comprehensive onboarding with ongoing skill development
• Career Advancement Pathways - Clear progression opportunities as we grow
• Bi-Weekly 1:1 Coaching - Regular development conversations focused on your growth
• Leadership Pipeline - Opportunities to develop management and leadership capabilities
• Technology Mastery - Deep training in ServiceTitan, QuickBooks, and other industry-leading systems

Work Environment & Culture

• Modern Technology Stack - ServiceTitan, QuickBooks, HubSpot, Slack, Google Workspace, or equivalent
• Collaborative Office Environment - Cross-functional teamwork with field operations, account management, and business development
• Structured Meeting Rhythms - Daily huddles, weekly team meetings, quarterly off-site planning meetings, and annual multi-day strategy meetings
• Recognition & Celebration - Regular acknowledgment of exceptional performance aligned with our core values
• Clear Communication Channels - Transparent information sharing and empowered decision-making

Growth Opportunity

NES is a growing company with expanding opportunities across all departments. We adhere to a comprehensive growth methodology to ensure disciplined, sustainable growth. We prioritize promoting from within and developing leadership capabilities at every level. This role is positioned to grow with the company, with potential advancement to as we expand our project volume and team size.

How to Apply

Submit your resume and a brief note about why NES appeals to you. We're particularly interested in understanding:

• Which of our core values resonate most with you and why?
• How has your background prepared you to coordinate complex projects with multiple stakeholders?
• What do you find most rewarding about project coordination and logistics management?
• What you're hoping to accomplish in your next position?

Equal Opportunity Employer

NES is committed to building a diverse and inclusive workplace. We're an equal opportunity employer and welcome applications from all qualified candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected characteristic.

National Equipment & Service Corporation | Saving Lives & Keeping the Economy Humming