What are the responsibilities and job description for the Bilingual Debt Collection position at National Enterprise Systems, Inc?
National Enterprise Systems is an award-winning debt collection agency in Solon, OH. We are looking for collectors to work in our outbound call center. The ideal candidate is dependable, money-motivated, detail-oriented, and has excellent customer service skills. The ability to listen, respond with creative solutions, and overcome objections are important aspects of this position.
- Biweekly pay schedule
- Set schedule - no weekends
- Great benefits including health, dental, vision, life and 401K
- Vacation and Personal Days
- Growth opportunities
- Casual dress
- Extensive, paid training to teach you about the industry and provide you with all of the necessary tools to succeed
Responsibilities
- Contact consumers by phone to resolve the outstanding balance owed
- Find creative solutions to secure repayment
- Discuss and negotiate applicable repayment programs while adhering to all state and federal laws including the Fair Debt Collection Practices Act
- Maintain high level of customer service
