Assistant Energy Lending Specialist/Processor

Company Overview

The National Energy Improvement Fund (NEIF) is the nation’s only Certified B Corp™ lender dedicated to energy efficiency and resiliency. With roots dating back to 1947 and a leadership team responsible for over $900 million in energy financing programs, NEIF provides trusted, transparent financing for upgrades that make homes and businesses more efficient, healthy, and comfortable. Formed in 2017, NEIF operates as a multi-state, fully compliant non-bank financial institution focused on practical solutions to climate and energy challenges. By mobilizing capital through innovative programs, NEIF helps individuals and organizations invest in a cleaner, more resilient future. We’re not just growing—we’re growing responsibly. Launch your career with purpose—join a company that’s financing a cleaner, greener future.

Summary

The National Energy Improvement Fund, LLC, a certified B CorpTM, seeks a qualified candidate for the role of Assistant Energy Lending Specialist for a national mission-based lender. This role reports directly to the VP, Lending and Programs. The ideal candidate has experience with energy efficiency lending and working with consumers, contractors and program partners. We are looking for a customer service oriented individual to join our growing business.

Job Requirements:

• Ability to learn and maintain knowledge of all residential loan program offerings and lending regulations
• Willingness to work as part of a team to achieve department and company goals
• Demonstrate strong verbal and written communication skills, with a particular focus on customer service
• Liaison with internal and external customers regarding loan status and items needed to complete loan approval
• Review applications in various statuses of processing and follow up with applicants to retrieve missing items to complete loan files
• Strong attention to detail
• Excellent analytical and critical thinking skills
• Resend documents to all parties for signature when applicable
• Check-in signed loan documents and review for accuracy
• Perform duties diligently and with efficiency to meet funding goals that mirror NEIF’s forecasted volume
• Be mindful of NEIF’s mission to promote energy savings by increasing the affordability of energy efficiency and renewable energy improvements for consumers and businesses, and that loan volume translates to saved energy, which benefits both our communities and our environment
• Foster positive workplace environment while emulating company’s core values
• Strive to reduce usage of paper and impact on environment while performing duties
• Other responsibilities as assigned

Preferred Qualifications include:

• Minimum 1-2 years of customer service experience
• AA degree or equivalent
• Advanced computer skills, including proficiency in MS Office and compliant lending systems
• Excellent Communication Skills

Why Join NEIF?

• Join a certified B Corp™ where values matter, and your voice helps shape the future of energy lending.
• Join a collaborative, mission-focused team dedicated to environmental impact and continuous improvement.
• Make a measurable difference by helping homeowners and businesses improve energy efficiency and sustainability.
• Enjoy competitive benefit package including comprehensive health, dental, and vision coverage, life insurance, short- and long-term disability, 401K, paid time off, volunteer initiatives, and unique extra perks that support your well-being in and out of the workplace.

Pay Rate: $22.50 per hour

Full-time/Non-Exempt Role

Hours: 9:30 am - 6:00 PM est Monday - Friday

Location: 100% On-site in Allentown, PA

At the National Energy Improvement Fund (NEIF), we believe in working hard, having fun, and making a difference. We foster a supportive, inclusive culture where your ideas are valued, your growth is encouraged, and your work truly matters. If you're ready to build your career with a team that values impact, innovation, and collaboration, we’d love to hear from you.

The National Energy Improvement Fund, LLC (NEIF) is an equal opportunity employer. We are committed to providing a work environment that values diversity, inclusion, and equality. NEIF does not discriminate against any employee or applicant on the basis of race, color, national origin, sex, gender identity, sexual orientation, disability, age, religion, marital status, military or veteran status, or any other characteristic protected by applicable federal, state, or local laws. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply.

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

All offers of employment with the National Energy Improvement Fund, LLC (NEIF) are contingent upon the successful completion of a background check and drug screening. NEIF conducts these checks in accordance with applicable laws and regulations to ensure a safe and compliant workplace. Applicants who are extended a position will be notified of the requirements and must provide consent before the testing is conducted.

Job Type: Full-time

Pay: From $22.50 per hour

Expected hours: 42.5 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Education:

• Associate (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Ability to Commute:

• Allentown, Pennsylvania 18106 (Required)

Work Location: In person

Salary : $23