Enrollment Processor Level I

National Employee Benefits Administrators, Inc. (NEBA) is a full service, licensed Third Party Administrator providing benefit administration services to health, retirement and other benefit plans.

We are looking for a positive and highly motivated individual to become an integral part of our Health Plan Enrollment team.

Position Purpose

The Enrollment Processor plays a key role in maintaining accurate member records through data entry and document management. This role is responsible for processing enrollment-related documentation, maintaining member eligibility records, and performing administrative functions critical to compliance, data integrity, and service excellence. The Enrollment Processor must be detail-oriented, organized, and able to work independently, as well as collaboratively within a team environment.

Duties/Responsibilities

Enrollment Processing & Data Accuracy

● Review and process enrollment-related documentation, including member demographic updates, dependent changes, and beneficiary elections

● Accurately enter and update member eligibility records in enrollment systems following plan rules and internal procedures

● Ensure documentation is complete, valid, and processed within established timelines

Member Records, Documentation & Mail Support

● Prepare and process member-related documents such as Certificates of Coverage, PHI requests, and member ID card requests

● Maintain organized electronic and physical member files to support accuracy and audit readiness

● Sort, route, and assist with incoming and outgoing mail, including newly eligible and Open Enrollment mailings

Compliance, Quality & Team Support

● Handle all member information in compliance with HIPAA, privacy, and data security standards

● Maintain a high level of accuracy, attention to detail, and adherence to established procedures

● Support team members as needed to ensure smooth daily operations

Other Functions

● Assist with Open Enrollment activities, including packet preparation and document verification

● Monitor and maintain inventory of enrollment-related forms and supplies

● Provide backup administrative support as needed

● Perform additional duties as assigned to meet business and operational needs

EDUCATION AND/OR EXPERIENCE

● High School Diploma or Equivalent

● Minimum of 1 year of administrative experience in a similar field

● Experience in healthcare or insurance is strongly preferred

KNOWLEDGE, SKILLS, AND ABILITIES

● Strong data entry skills

● Strong analytical skills

● Proven ability to collaborate with teammates

● Proficiency in time management and following processes

● Excellent problem-solving skills

PHYSICAL DEMANDS

● The physical demands described here are representative of those an individual must meet in order to successfully perform the essential functions of this job. We will make reasonable accommodations to enable individuals with disabilities to perform these functions.

● Ability to sit for extended periods of time and to move intermittently throughout the workday.

● Strong sensory skills, such as good eyesight, good hearing, and dexterity.

● Good speaking and listening skills.

● Ability to perform focused work with close attention to detail.

● Ability to operate office equipment, including computers, copiers, fax machines, and phones.

● Ability to interact with others, both in person and through phone, e-mail, and written correspondence.

● Ability to lift up to 15 pounds.

LOCATION

This is a full-time position based in-office. The typical work schedule is Monday through Friday 8:00 am – 5:00 pm EST.

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Application Question(s):

• What is your salary expectation?

Education:

• High school or equivalent (Preferred)

Experience:

• Administrative: 1 year (Required)
• Healthcare: 1 year (Preferred)

Ability to Commute:

• Pembroke Pines, FL 33028 (Required)

Work Location: In person