What are the responsibilities and job description for the Shipping & Receiving Specialist position at National Dentex?
Join National Dentex - a leading healthcare organization specializing in the dental industry! We offer a full spectrum of specialized products, services, and technologies to address any dental restoration need. Currently, we have several labs throughout the country. We are seeking to fill a number of key positions within our organization including this Shipping & Receiving Specialist opportunity at NDX Albensi Dental Laboratory in Irwin, PA.
The regular hours for this position are from 8:00 AM to 4:30 PM, Monday through Friday, and subject to change from time to time.
This is a full-time position featuring employee benefits including: health, dental, vision, disability, and life insurance; paid holiday, vacation, and sick time; 401K with company contribution; and tuition reimbursement!
Primary Responsibilities and Essential Functions of the Position:
- Enter prescription information via Data Entry to schedule cases
- Perform the scheduling function for each case received.
- Through LIS, enter demographics and customer information
- Print preference notes matching to case
- Responsible for billing and invoicing all finished cases and will sort and attach
- Assist with answering incoming calls
- Make outgoing calls to customer’s offices
- Respond to all inquiries from customer’s offices
Secondary Responsibilities and Essential Functions of the Position:
- Unpacking and sanitizing new work as needed following instruction which includes wearing protective gear
- Sorts and attaches doctor prescriptions
- Responsible for properly packing all completed cases
- Responsible for verifying and properly consolidating all cases to prepare for shipping
- Responsible for utilizing UPS and FedEx software and properly maintaining database integrity and account naming procedures
- Disburse cases for local drivers
- Maintain proper level of assembled shipping boxes
- All other jobs as assigned
Skills and Abilities Required:
- Computer skills
- Must be able to read, write, speak and understand English
- Strong attention to detail
- Multi task
- Phone etiquette
Minimum Education and Experience Required:
- Preferred: High school diploma or equivalent
- Demonstrated relevant employment experience may be considered in lieu of education
- Dental office experience preferred
- Dental terminology knowledge preferred
- Billing experience preferred
- Working knowledge of Microsoft Office
Hazardous Materials or Equipment Used:
- Disinfectant process chemicals
- Personal protective equipment as required
- Office equipment
Physical Requirements:
- Regularly required to sit, stand, walk, and/or reach
- Exhibit fine motor skills and/or perform repetitive motions
- Good manual dexterity
- Ability to walk and stand for long periods of time
- Repeated bending and kneeling
- May be required to push, pull, lift, and/or carry up to 20 pounds
Experience
Required- Working knowledge of Microsoft Office
Education
Preferred- High School or Equivalent or better
Behaviors
Required- Team Player: Works well as a member of a group
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
- Dedicated: Devoted to a task or purpose with loyalty or integrity
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.