Strategic Account Executive

Company Description

National CooperativeRx is a not-for-profit, member-owned cooperative that provides cost-effective pharmacy benefit management to self-insured employers and other purchasers of pharmacy benefits. The Cooperative leverages collective purchasing power to access the best discounts and clinical programs from a pharmacy benefit manager chosen through a competitive bid process. The focus is on high-quality services with honest, transparent pricing.

Role Description

The Strategic Account Executive (SAE) is a mid-level position which reports to the Vice President of Coalition Development. The individual works autonomously and as part of a team. The SAE plays a critical role in building and maintaining relationships with new and existing members with an assigned book of business. This position may require up to 40% travel.  

Qualifications

• 5 years of sales experience and/or account management experience or 2 years of PBM sales and/or account management experience.
• Willing to travel 30-40% depending on the needs of the territory and selling cycle.
• Proven account management or other relevant experience.
• General but functional understanding of a pharmacy benefits manager, employer self-funding and employee benefits.
• Experience managing book of business in benefit industry - with secondary emphasis on new business development.
• Proven ability to manage multiple projects at a time while paying strict attention to detail.
• Strong listening, verbal, and written communication skills.
• The ability to plan and think strategically.

Responsibilities

• Operate as the lead point of contact for all matters specific to your customers.
• Build and maintain strong, long-lasting customer relationships.
• Develop a trusted advisor relationship with key customer stakeholders.
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
• Meet with members and potential members - primarily made up of employers, unions, health plans, insurance carriers and third-party administrators, including broker/agent stakeholders.
• Identify opportunities to help clients manage their pharmacy benefit plans.
• Maintain benefit design documentation - document plan change requests and confirm changes are complete and accurate.
• Prepare client status briefs and make cost saving recommendations.
• Deliver and interpret financial and clinical reports including quarterly pharmacy performance reports.
• Review and answer questions regarding contracts, explanation of coverage, contribution schedules and member enrollment issues.