What are the responsibilities and job description for the Head of Treasury Product Management position at National Cooperative Business Association?
Head of Treasury Product Management
The Head of Treasury Product Management is accountable for the Treasury Management Products at National Cooperative Business Association (NCBA), ensuring client satisfaction, bank profitability and marketplace competitiveness as well as regulatory compliance.
This position will work with their business partners to remain focused on maximizing and realizing sales revenues, expanding market share, and increasing profit margins, while supporting the bank's strategic goals. Collaboration with Vendor & Third-Party Management, Operations, and IT regarding all vendor/FinTech partners delivering Treasury Management products and services across the bank's business lines is also a key aspect of this role.
Role Responsibilities:
- Manage and Oversee All Aspects of Treasury Management Product Strategy
- Conduct lifecycle analysis for growth and de-commissioning opportunities.
- Evaluate and address any foundational gaps in the existing product set.
- Serve as the Voice of the Customer
- Interact with clients, BDOs, Operations, Implementations, Service, and all client facing staff.
- Provide product knowledge/expertise, obtain product feedback, and deliver solutions that meet or exceed client and market requirements.
- Represent Treasury Management
- Member of the bank's Enterprise Strategy Steering Committee, Pricing Committee, and Product and Market Oversight Committee.
- Collaborate with External Vendors
- Work with Vendor Relationship Managers when working with external vendors regarding product requirements and vendor roadmaps.
- Negotiate vendor contracts and obtain approval for execution, when required.
- Support Sales Enablement
- Serve as the Treasury Management product subject matter expert.
- Train, educate & enhance the Sales & related teams' product knowledge.
- Participate in key client calls to demonstrate the bank's expertise.
- Oversee Change Management Process
- Coordinate communications about existing and new products, and changes internally, as well as to clients and the public.
- Effectively Influence Internal & External Teams
- Deliver desired results.
- Develop and Maintain Metrics
- KPIs, and reporting to enable effective product lifecycle management, usage and profitability analytics.
- Provide Market Intelligence
- Product information, pricing, market rates, budget planning, business case development, industry trends, etc.
- Represent the Bank and Participate in Product and Industry Forums
- Committees, and conferences.
- Collaborate with Partners in Legal, Credit Risk, and Compliance
- Ensure compliance with all regulations, policies, and procedures.
- Hire and Develop Staff
- Timely, candid, and constructive performance feedback.
- Challenging opportunities that enhance employee career growth.
- Recognize and reward employees for accomplishments.
Position Requirements:
- Bachelor's Degree
- Minimum 10 years of experience in Product Management with a focus on Treasury Management products.
- Must have at least 3 years of cross-functional experience in a leadership position.
- In-depth knowledge and understanding of Treasury Management products inclusive of the use and delivery of these products to clients.
- Understanding of product development, product life cycle, product profitability and associated regulatory and compliance guidelines.
- Ability to effectively develop product requirements and lead a team, as well as Sales, Implementations, Service, Technology & Operations partners to deliver and support the Treasury Management Products and solutions.
- Ability to manage people, influence and lead a team including the ability to effectively work in a matrixed and geographically dispersed environment with cross functional teams.
- Strong business and financial analytical skills to conduct roadmap, profitability, and business case analysis on new and existing products, and in anticipation & support of rate changes.
- Strong written and interpersonal skills including the ability to communicate effectively, author and deliver presentations to clients, senior management, or employees, and to contribute to industry publications.
- Ability to embrace and represent the bank on innovative initiatives in support of emerging client focused and differentiating solutions.
- Excellent organization and planning skills.
- Must be willing to travel to remote offices, vendor locations, and conferences in support of duties.
