What are the responsibilities and job description for the IT Support Specialist position at NATIONAL COLLEGE OF BUSINESS & TECHNOLOGY?
The IT Support Specialist will provide technical assistance with the installation and maintenance of hardware, software, network communication and workstations including troubleshooting, technical support and training. It will serve as a technical resource for site based staff and personnel.
Minimum Requirements:
Associate Degree in Information Technology or Computer Science.
Minimum of 1 year of previous experience in network maintenance, desktop support and design.
Certification of A and N
Essential Duties and Responsibilities:
Troubleshoots and maintains FTC approved site based networks, workstations peripherals/hardware and databases.
Provides technical support for computer hardware and software as well as assisting users with the use of e-mail, internet, and office productivity software.
Retrieve, review and/or modify data and deployment software.
Track software licensing and the use of software on site in accordance with corporate policy.
Maintain a database and inventory of technical equipment.
Assist in the preparation and planning of the school-based technology plan and SOP.
Oversees and maintain the school site.
Responsible for keeping up to date on current technology being used by the company.
Benefits:
- Medical Coverage -Including additional options HSA, and FSAs - Dependent, and Health Care
- Dental/Vision Insurance Coverage
- 12 Paid Holidays / Paid Time Off / Paid Volunteer Day
- 401[k] with 50% Employer Matching
- Short-Term Disability Life Insurance
- Supplemental Life Insurance Options
- Growth Opportunities / Education Assistance and Professional Development Benefits
No Cost Benefits:
- Group Life Insurance
- Long Term Disability
- Talent Referral Program
- TicketsatWork - Discount Entertainment Program
- Enjoy a paid day off on your birthday (available to full-time employees after two years)
Who We Are
NUC University has been the institution of choice for a diverse population for more than 40 years. The institution comprises nine locations in Florida (Deland, Kissimmee, Orlando, Lakeland, South Miami, Pembroke Pines, Tampa, South Florida, and DAVE School), seven campuses in Puerto Rico (Arecibo, Bayamón, Caguas, Mayagüez, Ponce, Río Grande, and Escorial), an IBC Technical Division with 12 locations in Puerto Rico, and the NUC Online Division with students all across US and Puerto Rico. It offers degrees at various levels, such as diploma, associate, bachelor’s, and master’s, in fields including Healthcare, Construction, Culinary Arts and Hospitality, Beauty, Visual Arts, Business Management, Technology, Health Studies, Criminal Justice, Psychology, and Education.
NUC University - Florida Technical College is an Equal Opportunity/Affirmative Action Employer and does not discriminate based on race, color, religion, gender, age, national origin, disability, Protected Veteran status, sexual orientation, or any other characteristic protected by federal, state, or local law.
The selected applicant will undergo a background check, educational verification, and drug testing.