What are the responsibilities and job description for the Media Operations Program Manager position at National Capitol Contracting LLC?
Position Summary
This is an ONSITE position located in Huntsville, AL. Active TS/SCI clearance REQUIRED.
NCC is looking for a dynamic Media Operations Program Manager for an anticipated contract to oversee contract delivery, ensuring compliance of deliverables, timelines, and budgets. This individual will serve as the primary liaison with federal managers and customer representatives, connecting workflows with mission and adjusting in real time to achieve exceptional results. Candidates should have a working knowledge of multimedia, videography/graphics or audio-visual service delivery.
Key Areas of Responsibility
- Provide leadership and strategic direction for contract operations, ensuring all media creation, production, and distribution services meet performance requirements, customer expectations, and Agency mission needs.
- Oversee the media production work of management staff across multiple sites, ensuring coordinated tasking, consistent processes, and effective supervision of creative, technical, and production personnel.
- Lead workforce planning, hiring, performance management, mentorship, and corrective action processes to maintain a qualified, high-performing team.
- Interpret higher-level Agency requirements, translate them into actionable plans, and guide management personnel in implementing those plans across geographically dispersed operations.
- Provide input and direction on technology modernization, process improvements, workflow optimization, and long-term capability planning.
- Maintain strong customer relationships with senior MDA leadership, functioning as the primary contract interface and ensuring transparency in performance, risk, and operational planning.
- Ensure all contract deliverables, reporting requirements, and performance metrics are consistently met or exceeded.
- Manage Motion Media (MM) services that execute photography and videography support for both local and temporary locations
- Other duties as assigned.
Minimum Requirements
- Active TS/SCI clearance at the time of application.
- Familiarity to expertise managing teams engaged in delivery of the following services in the federal space:
- Visual Information Products requiring the creation of original artwork, imaginative concepts, and composite imagery.
- High speed digital printing and production
- Animation and digital modeling
- Photography
- Broadcast video design and production
- Flight test video capture
- Logo development
- Adobe Production Suite, Apple ProRes codecs, and Black Magic Design peripherals
- Digital Asset Management (Quantum CatDV) / SAN (StorNext) maintenance and operation
- Cybersecurity compliance (POAMs, update and scanning protocols)
- BA/BS Degree with 15 years of experience managing government contracts including supporting stakeholder requirements OR MA/MS Degree with a total of 10 years of experience.
- Experience within multimedia, videography/graphics, or audio visual field.
- Excellent verbal and written communication skills
- Demonstrates strong emotional intelligence, interpersonal, and time management skills
- Ability and willingness to collaborate with all levels of the organization
- Effective delegation skills
NCC provides reasonable accommodations to qualified individuals with disabilities. If you are an applicant that requires a reasonable accommodation, please email us and reference the position in your email.
NCC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristic. E-Verify Employer. VEVRAA Federal Contractor.