What are the responsibilities and job description for the Parts Specialist position at NATIONAL BUS SALES?
PARTS SPECIALIST
HEAVY-DUTY / DIESEL PARTS | NATIONAL BUS SALES | TULSA, OKLAHOMA
Are You the Parts Expert Everyone Counts On?
We’re looking for more than someone who can look up a part number. We’re looking for someone who knows how to get things done.
At National Bus Sales, a great Parts Specialist is essential to a successful service operation. When technicians need parts, customers need answers, or a hard-to-find component is holding up a repair, we need someone who takes ownership, finds solutions, and makes things happen.
We are seeking an experienced, motivated Parts Specialist with strong technical knowledge, urgency, exceptional customer service, and a commitment to doing the job right. If others turn to you when they cannot find a part, we want to talk to you!
Why Build Your Career with National Bus Sales?
We value integrity, teamwork, accountability, and people who take pride in their work.
· Work-life balance: Primarily Monday–Friday, with occasional Saturdays as business needs require.
· Supportive culture: Respect, professionalism, teamwork, and doing the right thing.
· Established business serving the bus and transportation industry.
· Career growth: Expand your skills and build a long-term career.
· Meaningful impact: Your experience and problem-solving make a difference.
· Competitive compensation and benefits.
What You’ll Be Doing
· Identify, research, and source parts for buses, diesel engines, heavy-duty trucks, and related equipment.
· Supply service technicians with the correct parts quickly and accurately.
· Assist retail, wholesale, and fleet customers with inquiries, pricing, and purchases.
· Use electronic catalogs, diagrams, and inventory systems to identify components.
· Research non-stock and hard-to-find parts and coordinate with vendors.
· Process orders, invoices, returns, and warranty-related parts transactions accurately.
· Receive, stock, and track inventory while maintaining accurate records.
· Build relationships with vendors, customers, and service personnel.
· Identify opportunities to improve availability, efficiency, and customer satisfaction.
· Take ownership of requests and follow through to completion.
What We’re Looking For
· Parts counter experience in a heavy-duty truck, diesel, automotive dealership, fleet, or equipment environment.
· Working knowledge of mechanical components, diesel systems, and parts identification.
· Experience with electronic catalogs, inventory systems, and vendor resources.
· Strong customer service, communication, organization, and attention to detail.
· Ability to prioritize multiple requests in a fast-paced environment.
· Proactive problem-solving, reliability, initiative, and personal accountability.
· Ability to work independently and contribute to a team.
· Ability to lift up to 50 pounds and perform typical parts department duties.
Heavy-duty truck, bus, diesel, or commercial fleet parts experience is especially valuable.
What Will Make You Stand Out?
· Experience supporting a busy dealership parts counter or high-volume service shop.
· Skill locating difficult-to-find parts and minimizing technician downtime.
· Ability to interpret diagrams, specifications, and technical descriptions.
· Strong vendor relationships and competitive sourcing skills.
· Initiative, follow-through, accuracy, urgency, and a customer-first mindset.
Most importantly, we value great character, a positive attitude, and the drive to excel.
Compensation & Benefits
· Competitive pay based on experience and qualifications.
· Health, dental, and vision insurance.
· Paid time off and paid holidays.
· Retirement plan options.
· Professional development and career growth opportunities.
· Team-oriented workplace that values employee contributions.
Ready for a Better Career Opportunity?
If you are an experienced Parts Specialist who takes pride in your work, enjoys solving problems, and wants to join a company where your contributions matter, we would love to hear from you.
Bring your experience. Bring your work ethic. Build your future with National Bus Sales.
Apply today and discover what makes National Bus Sales a great place to build your career.
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $49,151 - $74,699