Consumer Loan Processor/Commercial Assistant

Job Type: Full-time, Non-exempt

Across Minnesota and Wisconsin, National Bank of Commerce is making a difference in the financial lives of the people, communities, and businesses we serve. We exist to help our customers accomplish more than they could on their own. Join our team of creative and accomplished professionals and help us make more possible.

The Consumer Loan Processor/Commercial Assistant plays a key role in supporting both the consumer and commercial banking teams by ensuring loans are processed accurately, efficiently, and in full compliance with bank policies and regulatory requirements. This position is responsible for collecting, reviewing, and validating consumer loan applications and documentation, preparing loan documents, assembling closing packages, and maintaining clear communication with internal partners throughout the process. The role also supports commercial banking functions by managing financial reporting and covenant tracking, monitoring reports, maintaining documentation, and collaborating with bankers and processors to resolve outstanding items.

In addition, this position processes paid loans in accordance with regulatory and record retention standards, ensures timely releases and accurate file maintenance, and stays current on compliance requirements and policy updates. Success in this role requires strong attention to detail, proficiency with banking systems, and a solid understanding of regulations such as BSA, USA PATRIOT Act, AML, BOIP, CIP, HMDA, and FHLB reporting. This is an excellent opportunity for someone who thrives in a fast‑paced environment and enjoys supporting both consumer and commercial lending operations.

Qualifications

• Associate degree in a related field and/or two or more years of comparable experience, or an equivalent combination of education and experience preferred
• Demonstrates tact, diplomacy, and sound judgment in all interactions
• Clear, effective verbal and written communication abilities
• Ability to work well with others, maintain a positive attitude under pressure, and adapt to shifting priorities
• Proven ability to meet departmental goals while maintaining accuracy and quality
• Able to work independently, manage workload, and respond effectively to changing job demands
• Strong comprehension, critical thinking, and problem‑solving abilities
• Ability to always exhibit NBC core values: Respect, Integrity, Teamwork, and Accountability

The pay range for this position is $23.00 to $29.00 per hour, contingent on relevant skills, training, experience, education and other job-related factors permitted by law.

National Bank of Commerce offers an excellent benefits package including health, dental, and vision plan for you, your spouse, and eligible children, Health Savings Account (HSA) contribution (including employer contributions), flexible spending accounts, 401(k) plan with a generous match, paid time off program, paid holidays & floating holidays, volunteer time off program, employer paid life insurance, voluntary life plans, short-term disability insurance, long-term disability insurance, health and wellness incentive, and employee assistance program.

National Bank of Commerce is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law. National Bank of Commerce will comply with all federal and state laws concerning the application and employment of people with disabilities.

Salary : $23 - $29