What are the responsibilities and job description for the Specialty Loan Operations Administrator - Biltmore/Phoenix (AZ) position at National Bank of Arizona?
At National Bank of Arizona, we’re a community of professionals with relationships at our core. We strive to promote an engaging environment with accessible leadership and on-going employee development. National Bank of Arizona was founded on the premises of building local relationships, we pride ourselves on providing our clients, shareholders and each other with the best possible tools, resources and opportunities. Our workplace culture is based on inclusivity and collaboration, so we can give our customers as well as our employees the best possible environment to thrive. More than 40 years later, our approach hasn’t changed. At NBAZ, the possibilities are endless – come for the job, stay for a career.
NBAZ is looking for a seasoned Specialty Loan Operations Administrator to join Arizona’s #1 Community Bank at our Biltmore Corporate Office in Phoenix.
Essential Functions:
Benefits:
NBAZ is looking for a seasoned Specialty Loan Operations Administrator to join Arizona’s #1 Community Bank at our Biltmore Corporate Office in Phoenix.
Essential Functions:
- Lead assigned special projects from intake through completion, ensuring timelines, scope, and deliverables are met.
- Coordinate with internal stakeholders to gather requirements, track progress, and resolve issues.
- Develop and maintain project documentation, procedures, and tracking tools.
- Perform data analysis, reporting, and quality checks to support management and executive reporting.
- Support audits, reviews, and regulatory or compliance related project work as assigned.
- Assist with onboarding, training materials, SharePoint site maintenance, and knowledge sharing initiative.
- Provide ad hoc administrative and operational support.
- Other duties as assigned.
- Requires experience with banking, lending operations, credit policies and procedures, or other directly related experience.
- Basic knowledge of lending and bank operations principles, accounting concepts, credit, credit analysis and experience working with various types of loans.
- Ability to meet deadlines, audit documentation and solve problems.
- Ability to make recommendations to officers.
- Must have good communication, customer service and organizational skills.
- Knowledge of computer software, including spreadsheets, word processing and various types of credit analysis software.
Benefits:
- Medical, Dental and Vision Insurance - START DAY ONE!
- Life and Disability Insurance, Paid Parental Leave and Adoption Assistance.
- Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts.
- Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays.
- 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience.
- Mental health benefits include coaching and therapy sessions.
- Tuition Reimbursement for qualifying employees.
- Employee Ambassador preferred banking products.