Front Office Manager

Are you a force for good? Does the opportunity to devote your talents to a cause greater than yourself excite you? The Arbor Day Foundation could be the organization that makes you love where you work. 

Arbor Day Farm is a property owned and operated by the Arbor Day Foundation, it’s where our mission comes to life! As one of the world's largest operating conservation foundations, the Arbor Day Foundation educates and engages stakeholders and communities across the globe to involve themselves in its mission of planting, nurturing, and celebrating trees. Our vision is to help others understand and use trees as a solution to many of the global issues we face today, including air quality, water quality, climate change, deforestation, poverty and hunger. 

Lied Lodge at Arbor Day Farm is looking for a Front Office Manager! The ideal candidate thrives on setting up Team Members for success and loves interacting with guests in a hotel environment to ensure they have an excellent stay at the Lied Lodge. The person who will be the best fit for the role will be energetic, detail-oriented, and a clear communicator with the desire to take on a leadership role for the front desk.

 You Have:  

Front Desk/Office experience. 2 years of experience working in front desk/reception, preferably in the hospitality industry.   

 A desire to do better every day. An eagerness to continually learn & grow is critical in this role.  

The ability to foster relationships. You must be able to connect with people from all walks of life.  

The skills. You know that effectively communicating in a positive manner is an art form. You love finding ways to hone your craft verbally and in written form.  

You Will:  

Lead. Guide, mentor, and assist Team Members in front desk operations to ensure they feel supported & have the tools they need to perform at a high level.  

Engage with guests. From the moment they arrive, and at several points during their stay, you’ll have an opportunity to help ensure guests’ needs are met during their stay.

Put your skills to work. Each day will be different and full of many tasks and details that help support the housekeeping and front desk team.

Model our Core Values. Your performance and behavior will align to our Core Values.  

 Love Where You Work:  

We’re in this together. A culture focused on kindness, collaboration and the intrinsic shared purpose    to do what’s right. We pride ourselves on the culture we’ve built. We love it, and we know you will too.  

 We care about your health. We offer competitive healthcare (health, dental, vision) coverage for you and your loved ones matched with a wellness incentives program. 

We invest in your future. Company paid short-term and long-term disability, life insurance and 401k with company match. 

 We will feed you. Our Culinary Team will provide one complimentary meal per day. 

We invest in your future. Company paid short-term and long-term disability, life insurance, and 401k with company match.   

We want to stay connected. We’ll hook you up with a company laptop and phone.  
 We’ll round out the experience. We put our culture first, and we host events and experiences throughout the year to show that we care about you (and your family).  

Keywords: *Hotel, Guest Service, Lodge, Conference Center, Rooms Division jobs, Front Office Manager, OPERA