Human Resource Manager

Nation Security Services LLC is seeking a high-caliber Human Resources Manager to lead our people operations, with a dedicated focus on the unique compliance and talent demands of the private contract security industry. In this role, you will focus entirely on human capital and strategic workforce management. You will serve as the vital operational anchor, ensuring a legally airtight, highly vetted, and mission-ready guard force capable of safeguarding high-consequence corporate, retail, and industrial environments.

Key Responsibilities

Talent Acquisition & Rigorous Vetting

• Own the specialized recruitment lifecycle for security officers, field supervisors, and armed/unarmed personnel across Florida.

• Execute strict pre-employment screening protocols unique to the private security sector, including multi-state criminal background checks, physical capabilities checks, and stringent drug screening.

• Partner with operational branch managers to forecast scheduling gaps, pipeline qualified personnel, and run continuous recruitment campaigns for contract-driven staffing surges.

Regulatory Compliance & Credentialing

• Enforce absolute compliance with state and federal private security mandates, local licensing regulations, and standard labor laws.

• Verify, track, and continuously audit active employee credentials, including state security licenses (such as Florida Class D and G licenses) and contract-specific access badges (such as TWIC or SIDA).

• Serve as the primary custodian of highly confidential employee personnel and security credentialing files, ensuring constant readiness for state regulatory inspections.

Employee Relations & Field Disciplinary Protocols

• Act as the lead investigator and corporate point of contact for internal personnel disputes, policy infractions, uniform violations, or behavioral incidents in the field.

• Document, investigate, and handle formal disciplinary procedures and terminations objectively, mitigating company liability and upholding a strict corporate Code of Conduct.

• Provide ongoing advice and coaching to field supervisors regarding active performance management, shift-coverage accountability, and conflict resolution.

Payroll & Benefits Administration Coordination

• Oversee the secure verification of field timekeeping data and manage end-to-end payroll processing utilizing corporate systems (e.g., ADP), keeping strictly aligned with variable contract pay rates and shifting overtime schedules.

• Administer leave-of-absence requests (FMLA and coordinate complex workers' compensation claims related to field incidents.

Qualifications & Experience

Core Eligibility & Legal Standards

• U.S. citizenship or status as a U.S. national.

• Bachelor’s degree in Human Resources, Business Administration, or a related discipline preferred.

• Fluency in both English and Spanish (reading, writing, and speaking proficiency is strictly required for both languages).

• Successful completion of a rigorous background check and pre-employment drug screening. Nation Security Services LLC maintains a strict drug-free workplace policy.

Professional Experience

• Minimum of 3–5 years of progressive Human Resources experience, with a heavy preference given to HR leaders directly from the private security, defense contracting, law enforcement logistics, or high-volume shift-work industries.

• Deep, practical understanding of labor standards, state-specific private investigator/security officer laws, and armed force compliance.

• Advanced capabilities utilizing mainstream payroll software platforms (such as ADP and Paycor) and HR Information Systems (HRIS).

• Exceptional conflict-management, communication, and negotiation skills with a proven capacity to maintain absolute discretion.

Preferred Qualifications

• Active professional HR credentials, such as a SHRM-CP, SHRM-SCP, or PHR designation.

• Familiarity with managing decentralized, 24/7 guard rosters, multi-site patrol logistics, or aviation/maritime port deployment standards.