What are the responsibilities and job description for the Accounts Receivable Specialist position at Nation Safe Drivers?
Accounts Receivable & Billing Specialist
About the Role
We’re looking for a detail-oriented and proactive Accounts Receivable & Billing Specialist to manage the full lifecycle of client accounts. This role plays a critical part in ensuring accurate billing, timely collections, and strong client relationships. If you thrive in a fast-paced environment and enjoy problem-solving, reconciliation, and cross-functional collaboration, this could be a great fit.
What You’ll Do
- Manage end-to-end billing and collections for an assigned portfolio of accounts
- Monitor AR aging and take proactive steps to maintain healthy account balances
- Investigate, reconcile, and resolve account discrepancies and payment variances
- Process and accurately apply daily cash receipts
- Conduct collection outreach and issue delinquency notices as needed
- Partner with internal teams to ensure accurate business submissions and smooth client onboarding
- Identify and resolve data inconsistencies or missing information in submissions
- Maintain detailed and accurate account notes following client communications
- Audit incoming payments and flag any irregularities or credit risks
- Collaborate with leadership to identify opportunities for process improvements and automation
- Deliver excellent customer service through clear and professional communication
What You Bring
- 1–3 years of experience in accounts receivable, billing, or general accounting
- Strong understanding of AR processes, collections, and reconciliations
- Proficiency in Microsoft Excel and Outlook
- Excellent attention to detail with strong analytical and problem-solving skills
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment
- Strong communication and interpersonal skills
- A proactive, hands-on approach with a high sense of ownership
Preferred Qualifications
- High school diploma required; some college coursework in accounting or finance preferred
Schedule & Work Environment
- Monday–Friday, 8:15 AM – 4:45 PM (occasional evenings/weekends as needed)
- Office-based role in a professional, team-oriented environment
- This is a non-exempt position
Why Join Us?
You’ll be part of a collaborative team where your work directly impacts client satisfaction and business performance. We value efficiency, accountability, and continuous improvement—and we’re always looking for ways to evolve our processes.