What are the responsibilities and job description for the Overhead Doors Sales & Service Manager - Advanced Window Systems position at Nation's Best Holdings?
Overhead Door Sales & Service Manager
Location: AWS (Advanced Window Systems) – DFW
Role Summary
This is a build-it-right, own-it end-to-end leadership role.
AWS is expanding beyond windows and entry doors to launch a full residential and light commercial overhead door sales and service operation. The Overhead Door Sales & Service Manager will be responsible for standing this business up from the ground up — technically, operationally, and commercially.
We are looking for a highly experienced overhead door service technician who knows both residential and commercial overhead door systems, understands manufacturers and sourcing, and can turn that knowledge into a profitable, scalable operation.
This role blends hands-on technical expertise with leadership, sales, and operational ownership.
Key Responsibilities
Technical & Service Leadership
- Lead and perform installation, repair, and preventative maintenance for residential and light commercial overhead doors
- Work across sectional, rolling steel, high-lift, operators, and related systems
- Establish safety standards, service protocols, and quality expectations
- Serve as the escalation point for complex troubleshooting and repairs
- Train, coach, and eventually help hire overhead door technicians
Sales & Revenue Growth
- Drive overhead door sales through service calls, replacements, upgrades, and new installations
- Support estimating, quoting, and job scoping for both residential and commercial customers
- Identify upsell and replacement opportunities
- Partner with AWS leadership and sales teams to grow this new service line
- Build relationships with builders, contractors, property managers, and homeowners
Program & Operations Build-Out
- Build the overhead door service and sales program from scratch
- Design workflows for service calls, installations, scheduling, and follow-up
- Establish pricing models, margins, and service rates
- Set up inventory, truck stock, and ordering processes
- Create documentation and playbooks to ensure consistency and scalability
Vendor & Manufacturer Management
- Identify and recommend preferred overhead door manufacturers and suppliers
- Establish purchasing channels and vendor relationships
- Advise AWS leadership on product selection, availability, and cost structures
- Stay current on manufacturer programs, warranties, and product updates
Qualifications & Experience
- 5 years of hands-on experience as an overhead door service technician
- Proven experience with both residential and light commercial overhead door systems
- Strong background in installation, repair, troubleshooting, and replacement
- Working knowledge of major overhead door manufacturers and suppliers
- Experience with estimating, quoting, or selling overhead door services preferred
- Prior lead technician or supervisory experience is a strong plus
- Valid driver’s license and clean driving record
What Success Looks Like
- A fully operational overhead door service and sales function
- Clear vendor partnerships and sourcing strategies in place
- Profitable service margins and growing sales revenue
- Consistent, high-quality customer experience aligned with the AWS brand
- A scalable foundation to support future technician growth
Why Join AWS
- AWS (Advanced Window Systems) is a proud business of Nation’s Best Holdings, LLC, one of the fastest-growing building materials and services platforms in the country
- Backed by a strong parent company with the resources, scale, and long-term vision to invest in growth
- Opportunity to build and lead a new business line within an established and well-capitalized organization
- High level of autonomy and trust
- Direct impact on revenue growth and customer expansion
- Long-term leadership and career growth potential
This role is ideal for a seasoned overhead door professional who wants ownership, influence, and the chance to build something that lasts. To learn more about both AWS and Nation’s Best Holdings, LLC, visit the websites below.
https://awsdfw.com/ https://nationsbest.net