Food Pantry Manager

Natick Service Council (NSC) is an independent, non-profit organization that connects, engages, and collaborates with the community to support Natick neighbors who are experiencing hardship or economic uncertainty by promoting self-sufficiency.

At the Natick Service Council, we strive to create and maintain a community in which every member is treated with compassion, dignity, and respect regardless of their background or life circumstances. We work to cultivate an atmosphere that is welcoming and supportive by listening with care and ensuring quality offerings and interactions for all.

Food Pantry Manager

The Food Pantry Manager is responsible for overseeing all of the operations of the pantry including: distribution of food, inventory management, record keeping and analysis, and supervising volunteers and two part time staff.

Hours/Days: 30-35 hrs week (Monday- Thursday)

Salary & Benefits: 50-55k annual salary (based on experience and hours), paid time off, paid sick time, paid holidays, 401k savings opportunity

Responsibilities:
Food Distribution Management

• Oversee daily food distribution including set-up, implementation and record keeping for mobile market, food pantry, and home deliveries
• Ensure the overall shopper experience is a positive and welcoming one
• Act as a “greeter” during pantry hours to welcome shoppers and help with making future appointments

Inventory Management

• Oversee procurement of food and personal care items for the pantry from all sources including (but not limited to): the Greater Boston Food Bank, partner organizations, supermarkets, food rescue organizations, farms, local suppliers/wholesalers, and community drives
• Maintain good relationships with all vendors and seeks out new sources as needed
• Serve as the NSC’s primary contact with the GBFB, placing orders and providing monthly reports
• Track food pantry inventory to assess needs, make sure all stock is up to code, and place orders as needed
• Identify most-needed items for community food drives, assist with planning food drives as needed
• Coordinate the pick-up and delivery of items, ensure all goods are suitable for client distribution
• Be the pantry’s ServSafe manager, ensuring that food and health safety requirements are being met (willingness to obtain ServSafe certification)
• Create and implement systems to track, rotate, store, and improve inventory according to client needs and feedback

Volunteer and Employee Coordination

• Work with Director of Community Engagement to identify areas where volunteer support is needed and facilitate volunteer onboarding and management
• Work with Director of Community Engagement to ensure that pantry volunteers have up-to-date training and adequate support to complete their responsibilities in a manner consistent with the NSC mission and values
• Supervise a rotating crew of volunteers during pantry shopping and pantry prep shifts
• Supervise two part time employees
• Facilities Management
• Maintain pantry order and cleanliness
• Oversee upkeep, management, and repair of appliances and equipment; help with pantry maintenance as needed

Team Work

• Support other staff as needed
• Participate in community events
• Engage with the Food Pantry community: The Greater Boston Food Bank, other pantries in the area, etc.

Other qualifications:

● Ability to lift 35 lbs and be active/standing for long periods of time

● Strong organizational skills

● Ability to multitask, problem-solve, and take thoughtful initiative

● Strong interpersonal skills and written/verbal communication skills

● Proficient computer skills

Preferred:

● Bilingual/multilingual skills are a plus! (Especially , Portuguese, Mandarin and Russian)

Job Type: Part-time

Pay: $50,000.00 - $55,000.00 per year

Expected hours: 30 – 35 per week

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Vision insurance

Experience level:

• 3 years

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Ability to Relocate:

• Natick, MA 01760: Relocate before starting work (Required)

Work Location: In person

Salary : $50,000 - $55,000